Zoko: WhatsApp for D2C Brands
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.8 (341)
- Developer
- Bourbon Science Inc.
Featured images gallery
WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox
Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - handovers, notes and routing built in
- Recover carts, send post-purchase updates, upsells & retention - full automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Pricing
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for enhancing customer communication and engagement, boosting conversion rates and sales. It integrates seamlessly with Shopify, automating tasks like cart recovery and order updates. Features like multi-agent inboxes, chat labeling, and AI integration improve customer management. The user-friendly interface and responsive support team ensure efficient onboarding and setup. Automation features are praised for streamlining operations and enhancing customer experience.
Great app and even better support! We’ve been working with the team to set up segmentation flows for our jewelry brand, and the team was there every step of the way. If you’re looking for a dedicated team that actually listens and provides technical solutions promptly, this is it. 5 stars!
Segmentation for a jewellery brand is genuinely interesting to build -purchase history, product category, price point, occasion - there's a lot of signal to work with and the flows can get quite targeted.
Glad the team was able to get into the specifics with you rather than just pointing you to documentation.
We’ve been using Zoko for WhatsApp automation, and the impact on our ROI has been incredible.
From automated campaigns to seamless customer engagement, Zoko has completely transformed how we communicate with our audience.
The platform makes it easy to send targeted messages, recover abandoned carts, and provide instant support — all of which have significantly boosted our conversions.
What we love the most is how personalized and efficient the automation feels. It doesn’t come across as robotic, which helps maintain a genuine connection with customers while scaling operations.
If you’re looking to turn WhatsApp into a serious revenue channel, Zoko is a game-changer. Highly recommended for any brand that wants to drive engagement, increase sales, and maximize ROI effortlessly.
Good job with the whatsapp integration,
And workflows
Looking forward to see value added by ai integrations
Muzaina has been helpful throughout the journey with Zoko
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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