Zoko , 154 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, responsive support, and seamless integration with WhatsApp and Shopify. Its features, such as real-time agent conversation viewing, automation tools, and multi-agent support, are praised for enhancing customer engagement and efficiency. Merchants also value the app's training resources and flexible billing. The app is noted for boosting sales and customer satisfaction, particularly through its ability to recover abandoned carts and increase ROI. Its performance, regular updates, and commitment to security are also well-received by merchants.
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We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.
Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.
We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.
This is the first time i am writing a review and i truly appreciate their team, the support is just awesome.
I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past.
The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless.
Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store.
In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go!
Kudos to the Zoko team for creating such an outstanding app!
Made our day!
Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!
The best whatsapp, facebook and instagram communication app on the market and believe me when I say we tried them all. Nothing compares to Zoko and the capabilities it has. I would recommend any company who is struggling with the different communication platforms to try Zoko.
Thank you for your glowing review!
We're thrilled to hear that Zoko stands out as the premier communication app for WhatsApp, Facebook, and Instagram among all the options you've tried. Our team has worked diligently to optimize its capabilities, and it's heartening to know that it's making a difference for businesses like yours. We appreciate your recommendation and your encouragement will remind us to continually enhance Zoko for merchants like you.
The best WhatsApp app out there! Great features, fairly priced and with an amazing support team behind it. I really recommend it. We've been using it for more than a year now and couldn't be more happy.
Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying our app and finding value in its features. Our support team takes great pride in assisting our users, and it's heartwarming to know their efforts are appreciated. Your continued trust and recommendation mean the world to us.
Here's to many more years of seamless communication and collaboration. 🌟📱💬
Extremely professional, easy to use website.
honestly, It all thanks to the team.
I have worked with Zoko on two of my stores, and the staff and support they provide hasn't been matched by any other service provider I have ever worked with.
Thanks Chandu, you are the man!
Thank you and Thank you! We're thrilled to hear that your experience with Zoko has been exceptional, particularly with our dedicated team member, Chandu. It's folks like him that make Zoko great!
It's always our goal to provide unmatched support and service, and it's gratifying to know we've made a significant impact on your stores. Your continued trust in our services is greatly appreciated, and we look forward to supporting your future endeavors!
Zoko and the team has been very helpful since day one, I have already signed up with them for both of my stores. I am able to actively use the app and engage with my customers well. Also love the element where they are open to feedback and improvements of their services.
Thank you so much for taking the time to share your positive experience with Zoko and our team. We're thrilled to hear that you've chosen us for both of your stores and that our app has been instrumental in engaging with your customers.
Your feedback is invaluable to us, and we're always eager to learn and improve. We look forward to continuing our partnership and serving you even better in the future.
Zoko is a true lifesaver for my Shopify store. Their automation message templates have revolutionized customer engagement. With quick replies at my fingertips, I can respond to inquiries lightning-fast, providing top-notch service. And the broadcast messaging feature? It's a game-changer for promotions and updates. Zoko simplifies it all, making my Shopify business run like a well-oiled machine. If you want to level up your customer communication, Zoko is the way to go!
Thank you for sharing your positive experience with Zoko!
We are thrilled to hear how our automation message templates and broadcast messaging feature have significantly enhanced your customer engagement and streamlined your operations. It's rewarding to know that our solutions are making a tangible difference in the way you manage your Shopify store, and we're committed to continuing to provide tools like Zoko to help entrepreneurs like you excel in your customer communication efforts. Your success is our priority, and we look forward to supporting your business's growth further!
The Zoko sales and tech team is remarkable. They go above and beyond to offer assistance in every way possible. They possess excellent listening skills, remarkable patience, and extensive knowledge. They guide you through the process and ensure you grasp the concepts. If you encounter any challenges, they are consistently available to provide support and aid. I've recently begun working with Zoko, and while there's much to learn and discover, it's reassuring to have the unwavering support of the Zoko team. Hats off to Rahul Ved and Chandu Appasani.
Thank you so much for your kind words about our Zoko team! It warms our hearts to hear how Rahul Ved, Chandu Appasani, and the rest of the crew have been like guiding stars for you, with their top-notch listening ears, endless patience, and a deep well of knowledge.
We're over the moon to know they've been right there with you, making sure you're comfortable and confident every step of the way. Remember, we're always just a holler away if you need any help or have questions as you keep exploring the exciting world of Zoko. Your appreciation means the world to us, and we can't wait to keep on being part of your journey. Hats off to you too for being such a fantastic customer! 🌟🎩👍
Best whatsapp communicating app with an amazing support team behind it. I really recommend it. Fantastic support team. Friendly team . Definitly recomend to others. Thank You
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying our WhatsApp communication app and that our support team has been able to assist you effectively.
Our team strives to provide friendly and efficient service, so knowing we've made a positive impact means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thanks again for your recommendation and for being a valued member of our community! 🌟📱💬
Tried out couple of other options in the market for whatsapp... But what zoko built is seamless and it helps me reduce my frustration levels.
Looking forward to a longer partnership with the team.
Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business.
Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!