Reviews (239)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer interactions and managing orders via WhatsApp, leading to higher conversion rates and fewer abandoned carts. Features include automated messaging, easy product sharing, multi-agent support, and a no-code chatbot. The integration with Shopify and user-friendly interface are well-liked, and the support team is praised for their quick and effective assistance.

February 26, 2025

We've been using Zoko for Alicia Souza's WhatsApp marketing, and overall, it's been a useful platform. The tools and features make it easier to manage customer interactions and automate updates.

One of the strong points is their support team—they’re quick to respond and generally helpful when needed. While the platform works well for most tasks, there’s still room for improvement in certain areas.

Alicia Souza
India
Over 2 years using the app
March 8, 2025

Our experience with Zoko has been outstanding! The platform is intuitive, efficient, and perfect for automating workflows while improving customer engagement. The custom flow options provide great flexibility, making our processes smoother and more effective!

I Jewels
India
About 3 years using the app
March 7, 2025

I got this app after trying a few others that didn’t work for me and were quite difficult to use. The team reached out to me right away to find out my needs, they trained me on how to use the app, and have been on standby any time I’ve needed assistance. I’ve been able to automate all WhatsApp messages to customers- when they place an order, when their order is fulfilled and marketing messages as well. My customers have shared that this has greatly improved their customer service. I highly recommend Zoko!

Joanna K Cosmetics
Kenya
4 months using the app
March 8, 2025

Amazing app and team! with a very engaging and packed with utilities and marketing tools provides us with Lakhs of content and satisfied customer's. Their UI recently got a massive upgrade making my overall experience 100x better. Everything is so accessible with reasonable pricing structure. I would highly recommend them!

Borécha
India
Almost 2 years using the app
March 13, 2025

Fantastic App and Exceptional Support! Zoko has been a game-changer for my Shopify store! The messaging app has seamlessly streamlined how I communicate with my customers, enabling fast and efficient responses that have significantly boosted customer satisfaction.

What truly sets Zoko apart is their stellar customer support. Every time I’ve had a question or needed assistance, their team has gone above and beyond to help. It’s rare to find an app that combines top-notch functionality with such dedicated service.

Highly recommend Zoko for any Shopify store owner looking to elevate customer communication. It’s worth every penny!

Soul Tari
India
Over 1 year using the app
March 14, 2025

We have been using ZOKO for the past two years, and we have done a lot of automation which has helped us immensely. Team members like Chandu,Arpit, Aaquib, and Rahul are superb and intelligent individuals who assist us immediately if we encounter any issues in the automation process. We are expecting many more features moving forward.

M A N T A R A
India
Over 1 year using the app
February 23, 2025

Zoko is an amazing and highly efficient app that has been incredibly helpful for our business. The platform is user-friendly, reliable, and packed with great features that make managing customer interactions seamless.

Beyond the app itself, the support team at Zoko is outstanding! A special shoutout to Aaquib, who went above and beyond to assist us. He even worked overtime when we needed urgent help, ensuring everything ran smoothly. His dedication and support truly made a difference for us.

We highly recommend Zoko to anyone looking for a robust and well-supported platform. Thank you, Zoko team, for your exceptional service!

KIWI Kisan Window
India
About 1 year using the app
March 12, 2025

Zoko has completely transformed the way we use WhatsApp for our business! The automation features have saved us hours of manual work, making order processing, customer engagement, and marketing seamless.

But the best part? Their support team is incredible! Always quick to respond and super helpful whenever we need assistance. If you're looking for a reliable WhatsApp solution with top-notch support, Zoko is the way to go!

Cross Stitch
Pakistan
5 months using the app
January 29, 2025

Excellent Platform with Custom Flow Options!

We've been using Zoko for our custom flow requirements, and the experience has been fantastic! Their platform is seamless and highly effective in automating workflows and enhancing our customer interactions.

A special shoutout to Aaquib and the Zoko team for their exceptional support—they truly go above and beyond to ensure everything runs smoothly. The custom flow feature has helped us tailor our setup perfectly to our needs, reaching our target audience and impacting our operations.

If you're looking for a reliable and growth-focused platform for WhatsApp automation, Zoko is the way to go! Highly recommended! ✨

Satopradhan
India
About 2 years using the app
January 23, 2025

This app is a must. Five stars. This will help your store a lot when it comes to AUTOMATED communication with your customers.

Once you reach certain levels, timely communication is super time consuming, so Zoko is a no brainier.

The abandoned cart function pays for the app and much more.

TRY IT!!!

Shopalia
Mexico
5 months using the app