Zoko: WhatsApp for D2C Brands

Name: Zoko: WhatsApp for D2C Brands
Brand: Bourbon Science Inc.
Rating: 4.8 (387 reviews)

Pricing: From $49.99/month. Free trial available.
Rating: 4.8 (387)
Developer: Bourbon Science Inc.

Install

WhatsApp inbox with Shopify order history in chat

WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox

Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment.

Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
Whole team, one WhatsApp number - handovers, notes and routing built in
Recover carts, send post-purchase updates, upsells & retention - fully automated
Answer customer questions with AI - your team steps in only when it matters

Languages

English

Works with

Checkout Apps
Facebook Messenger
Instagram
Judgeme
WhatsApp
WhatsApp API

Pricing

Starter

$49.99 / month

Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for early-stage, pay-as-you-grow
$0.015/conversation - no monthly cap
Unlimited agents, no per-seat fees
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Plus

$79.99 / month

$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for growing D2C brands
5K conv/mo - no Zoko conversation fee
5 agents - add more at $15/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Elite

$139.99 / month

$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for scaling D2C brands
100K conv/mo - no Zoko conversation fee
10 agents - add more at $12/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Max

$499.99 / month

$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for high-volume D2C brands
5M conv/mo - no Zoko conversation fee
30 agents - add more at $9/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (387)

Overall rating

4.8

Counts per rating level

91% of ratings are 5 stars
353
5% of ratings are 4 stars
19
1% of ratings are 3 stars
3
0% of ratings are 2 stars
3% of ratings are 1 stars
12

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants find this app transformative for enhancing customer communication and boosting sales via WhatsApp marketing. Key features like custom flows, abandoned cart recovery, and broadcast messages streamline operations. Integration with Shopify is seamless, and the intuitive interface supports multi-agent inboxes and analytics. The support team is praised for responsiveness and expertise. AI-driven automation maintains a personal touch, making it ideal for scaling operations without losing customer connection.

May 31, 2026

Extremely versatile app that makes amazing use of Whatsapp automation and introduces features regularly. They've adopted AI very well and are continuing to improve on it. Our rep Nishant and his team are well-versed in the product and help us integrate new features into our retail store

SuperDokan

United States

Over 1 year using the app

April 21, 2026

Zoko makes WhatsApp marketing for Shopify super easy—great automation, smooth integration, and solid ROI

RDKLU

India

Almost 3 years using the app

Bourbon Science Inc. replied May 5, 2026

Automation that actually connects to your Shopify data - orders, segments, cart activity - is what makes the ROI real rather than just promised. Really glad it's coming through for you, and we're here to help you get even more out of it.

May 19, 2026

We’ve had a great experience using Zoko so far. The platform has been smooth, reliable, and helpful. The support team has also been extremely responsive and supportive whenever needed. Overall, it has made our workflow much more streamlined.

Confidential Couture

India

About 1 year using the app

Bourbon Science Inc. replied May 20, 2026

Smooth and reliable is exactly what a platform handling your customer communication needs to be. We are really glad it's reflecting in your day-to-day workflow. We're here whenever you want to take things further.