Zoko: WhatsApp CRM

Zoko: WhatsApp CRM

Pricing
From $39.99/month. Free trial available.
Rating
4.8 (257)

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send ... more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Shipping Apps
  • Checkout Apps

Pricing

Starter

$39.99 / month

$0.015/conversation plus Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • ....many more

7-day free trial

Plus

$64.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Elite

$114.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Max

$404.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (257)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing customer interaction and engagement on WhatsApp, noting improved sales and conversion rates. They value its automation features, including order updates and abandoned cart recovery, and appreciate the no-code chatbot, multi-agent support, and custom flows. The integration with Shopify simplifies management, and the responsive support team is praised for quick issue resolution and continuous app enhancements.

April 17, 2025

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been ...

Cake Trays
United Kingdom
About 1 year using the app
February 26, 2025

We've been using Zoko for Alicia Souza's WhatsApp marketing, and overall, it's been a useful platform. The tools and features make it easier to manage customer interactions and automate updates.

One of the strong points is their support team—they’re quick to respond and generally helpful when needed. While the platform works well for most tasks, there’s still room for improvement in certain areas ...

Alicia Souza
India
Over 2 years using the app
March 19, 2025

"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."

Beyond Marketplace
Lebanon
Almost 4 years using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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