Zoko: WhatsApp for D2C Brands
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.8 (365)
- Developer
- Bourbon Science Inc.
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WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox
Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - handovers, notes and routing built in
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for enhancing customer communication and engagement via WhatsApp, noting improvements in operations, conversions, and sales. They value features like abandoned cart recovery, order updates, and seamless Shopify integration. The user-friendly interface, reliable performance, and responsive support team are appreciated. Features like the AI chat agent and multi-agent inbox aid in real-time updates and personalized communication, making it a robust marketing and customer service solution.
Zoko makes WhatsApp marketing for Shopify super easy—great automation, smooth integration, and solid ROI
Automation that actually connects to your Shopify data - orders, segments, cart activity - is what makes the ROI real rather than just promised. Really glad it's coming through for you, and we're here to help you get even more out of it.
We’ve relied on this app for almost two years now. The platform is great, but what stands out is the support — responsive, hands-on, and solution-oriented from day one. If quick technical help and a team that truly listens matter to you, this is the right choice.
Anuradha Bhatt
Business Head
Elvy Lifestyle Private Limited
Two years is a meaningful milestone, and the fact that the support experience has held up consistently over that time is something we genuinely take pride in. Anuradha, it's been a pleasure growing alongside you, and we're looking forward to what's next together.
Outstanding Platform & Exceptional Support
Zoko has been a game-changer for our operations. The platform is incredibly powerful, especially with features like Flows and Custom Flows, which give us full control over automation and customer journeys.
What truly sets Zoko apart is the team — highly responsive, professional, and always ready to help. Their response time is excellent, and they solve issues immediately, which is critical for any fast-moving business.
The AI chat agent is another standout feature — smart, efficient, and continuously improving our customer engagement.
Overall, Zoko delivers on both technology and support. Highly recommended for any business serious about scaling through WhatsApp and automation.
Flows giving you full control over customer journeys, combined with an AI agent that handles engagement intelligently - that's the combination that makes WhatsApp a real revenue channel rather than just a support tool. Really glad it's all coming together for your business, and we're excited to keep building on this with you.
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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