Zoko: WhatsApp for D2C Brands
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.8 (355)
- Developer
- Bourbon Science Inc.
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WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox
Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - handovers, notes and routing built in
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Pricing
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app transformative for enhancing customer communication and boosting sales via WhatsApp marketing. They value its automation features like cart recovery and order updates, and appreciate the seamless Shopify integration. The user-friendly interface and responsive support team are highlighted, making it accessible even for non-tech users. It's recommended for businesses aiming to scale marketing efforts, offering features that enhance ROI for D2C brands and e-commerce businesses.
Zoko makes WhatsApp marketing for Shopify super easy—great automation, smooth integration, and solid ROI
Outstanding Platform & Exceptional Support
Zoko has been a game-changer for our operations. The platform is incredibly powerful, especially with features like Flows and Custom Flows, which give us full control over automation and customer journeys.
What truly sets Zoko apart is the team — highly responsive, professional, and always ready to help. Their response time is excellent, and they solve issues immediately, which is critical for any fast-moving business.
The AI chat agent is another standout feature — smart, efficient, and continuously improving our customer engagement.
Overall, Zoko delivers on both technology and support. Highly recommended for any business serious about scaling through WhatsApp and automation.
Amazing support! Been working with the team to set up button flows and the team was there every step of the way, saved us so much trouble with even whatsapp api set up. Highly rec- a dedicated team that is there to help and provides technical solutions promptly
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
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