Zoko: WhatsApp for D2C Brands

Name: Zoko: WhatsApp for D2C Brands
Brand: Bourbon Science Inc.
Rating: 4.9 (399 reviews)

Pricing: From $49.99/month. Free trial available.
Rating: 4.9 (399)
Developer: Bourbon Science Inc.

Install

WhatsApp inbox with Shopify order history in chat

WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox

Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment.

Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
Whole team, one WhatsApp number - handovers, notes and routing built in
Recover carts, send post-purchase updates, upsells & retention - fully automated
Answer customer questions with AI - your team steps in only when it matters

Languages

English

Works with

Checkout Apps
Facebook Messenger
Instagram
Judgeme
WhatsApp
WhatsApp API

Pricing

Choose the plan that best fits your business.

Starter

$49.99 / month

Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for early-stage, pay-as-you-grow
$0.015/conversation - no monthly cap
Unlimited agents, no per-seat fees
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Plus

$79.99 / month

$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for growing D2C brands
5K conv/mo - no Zoko conversation fee
5 agents - add more at $15/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Elite

$139.99 / month

$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for scaling D2C brands
100K conv/mo - no Zoko conversation fee
10 agents - add more at $12/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

Max

$499.99 / month

$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

Best for high-volume D2C brands
5M conv/mo - no Zoko conversation fee
30 agents - add more at $9/agent/mo
WhatsApp catalog synced from Shopify
Broadcast to Shopify segments
Multi-agent shared inbox
Pre-built Shopify flows free
Zoko AI bots available as paid add-on

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (399)

Overall rating

4.9

Counts per rating level

92% of ratings are 5 stars
366
5% of ratings are 4 stars
19
1% of ratings are 3 stars
3
0% of ratings are 2 stars
3% of ratings are 1 stars
11

All reviews

July 9, 2026

We've been using Zoko for almost two years, and their chatbots over the past few months have significantly reduced our team's workload by handling customer queries efficiently.

The Zoko team has been consistently responsive and supportive whenever we've needed assistance. Overall, it's been a great experience, and we're very satisfied with the platform and the support.

ViaTerra Gear

India

Over 2 years using the app

June 29, 2026

We've been using Zoko for our Shopify store, and it's been easy to use. The Shopify integration works well, and managing customer conversations on WhatsApp has become much simpler. Whenever we've had questions, their support team has been quick to respond and very helpful. Overall, it's been a good experience so far.

Pauztve

India

About 1 year using the app

May 31, 2026

Extremely versatile app that makes amazing use of Whatsapp automation and introduces features regularly. They've adopted AI very well and are continuing to improve on it. Our rep Nishant and his team are well-versed in the product and help us integrate new features into our retail store

SuperDokan

United States

Over 1 year using the app