Zoko WhatsApp Marketing & Chat
- Pricing
-
From $49.99/month. Free trial available.
- Rating
- 4.9 (471)
- Developer
- Bourbon Science Inc.
Featured images gallery
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Languages
English
Works with
- Shopify Admin
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$49.99 / month
Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Plus
$79.99 / month
$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Elite
$139.99 / month
$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
Max
$499.99 / month
$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot
Features
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
We’ve had a positive experience with Zoko overall. The team has been very helpful with setting up and refining our WhatsApp workflows, answering questions and working through issues with us.
There’s still room for improvement, especially in analytics and reporting, but the team listens to our feedback and is actively working on improvements. We really appreciate their responsiveness and support!
Zoko have been a game changer for us. There support and tech is first class. Extremely helpful staff. The best thing is that its all in one solution for e-commerce store. Specially the feature to send products in WhatsApp chat. And recieve order directly at WhatsApp. Highly recommend!
We’ve had a great experience using Zoko for our brand, SYLOR. It has helped us manage customer communication more smoothly. A special thanks to Anand for his excellent support—he is helpful, responsive, and always ready to guide us whenever we need assistance. We truly appreciate his efforts and highly recommend Zoko to businesses looking to improve their WhatsApp customer communication!
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Inventory, product listings, products, collections
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Edit orders
Draft orders, order fulfillments, all order history
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Edit discounts
Discount codes and promotions
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Edit Online Store
Checkout page, Online Store script tags, theme
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Edit other data
Price rules
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