Zoko ‑ WhatsApp Catalog & API
- Pricing
-
$4.99/month
- Rating
- 4.6 (186)
- Developer
- Bourbon Science Inc.
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Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!
Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox
- ChatGPT: Automatically collect orders inside WhatsApp
- WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
- COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
- Broadcast and Dynamic Segments to take your products to the right customers
- Chatbots, Notifications, cart recovery all included
Languages
English
Works with
- WhatsApp API
- Facebook Messenger
- WhatsApp catalog
- WhatsApp Pay
Categories
Pricing
Premium
$4.99 / month
This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website
- Cart Recovery on WhatsApp
- Order Notifications on WhatsApp
- WhatsApp Click to Chat Button
- WhatsApp marketing Opt-in
- Requires paid ZOKO account
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting WhatsApp marketing, noting increased customer conversions, satisfaction, and retention. It features automated messaging for orders and shipping, centralized chat management, and customizable templates. The user-friendly interface and responsive support team enhance its appeal. Continuous updates and new features make it a key tool for e-commerce and customer service.
I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.
We have been using it for a long time to manage whatsapp, instagram and facebook messages. It allows us to have all three communications in one channel. If every company uses it with all its features, their teams will be very comfortable.
However
They recently changed their fees with an update.
They did not give any information about this update.
I always paid 2 or 3 months subscription fee.
They integrated FLOWHIPPO into zokon and automatically started the streams, so 10-15 dollars were spent.
And I saw other extra charges.
AFTER MORE THAN 1 YEAR OF USE, I DO NOT RECOMMEND IT ANYMORE!
THE ONLY PROBLEM IS THAT THE CHARGES CHANGE WITHOUT NOTICE!
Our Company was very lucky to find this app and we congratulate ourselves for implementing it a couple of months ago.
It had always been very difficult for us to supervise our people in charge of Customer Support because all of them were using their own phones to carry on with their assignments.
After implementing Zoko, we have been able to manage all the interactions with our customers in a centralized way, all under a single WhatsApp number and the supervision has became incredibly easy. Zoko also offers the possibility of defining roles and permissions which has proved to be a very valuable function.
On top of that, Zoko's tool Flowhippo enabled us to automate a large number of operations in each of the several stores where we have implemented it. We are really very satisfied with it and will be implementing it in every new store.
Finally we want to stress the fact that the service provided by Aaquib and all the team has helped us to implement both apps (Zoko and Flowhippo) in a very easy way. Without their help this process would have taken much more time and effort from us.
So, overall, Zoko is a great app that has been a game changer.
Support
App support provided by Bourbon Science Inc..
Resources
Developer
Launched
December 8, 2020