Zoko: WhatsApp CRM

Zoko: WhatsApp CRM

Pricing
From $39.99/month. Free trial available.
Rating
4.8 (235)

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Shipping Apps
  • Checkout Apps

Pricing

Starter

$39.99 / month

$0.015/conversation plus Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • ....many more

7-day free trial

Plus

$64.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Elite

$114.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Max

$404.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick WhatsApp API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • WhatsApp Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (235)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer communication and engagement through automated WhatsApp messaging. It features a user-friendly interface, custom workflows, multi-agent support, and no-code chatbot setups. The seamless Shopify integration enhances e-commerce functionality, while reliable customer support and efficient workflow management are consistently praised. Reviewers describe it as a significant boost to sales and customer satisfaction.

April 17, 2025

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

Cake Trays
United Kingdom
About 1 year using the app
June 5, 2025

Absolutely loving Zoko!

This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming.

A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful.

One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed.

If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

Repcillin
South Africa
About 1 month using the app
April 14, 2025

Zoko is a great experience.

From the very helpful and polite staff, to its feature and integrations.

The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly.

The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication.

Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.

Lussoline
Romania
25 days using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

More apps like this

5.0 out of 5 stars 7 total reviews Free to install
Send catalogs, recover abandoned carts & automate support
5.0 out of 5 stars 2 total reviews Free to install
Engage customers with a loveable WhatsApp channel
4.8 out of 5 stars 3001 total reviews Free
Boost your brand presence and connect with customers on Shop

Want to add an app?

Try Shopify free for 3 days