Zoko: WhatsApp & Instagram CRM

Zoko: WhatsApp & Instagram CRM

Pricing
From $49.99/month. Free trial available.
Rating
4.8 (332)

Take orders directly inside WhatsApp. You website and WhatsApp are always in sync.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
  • WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
  • Order Notifications: Automate real-time order delivery alerts for your customers
  • Zoko Flows: Automatic abandoned cart recovery, review collection, chatbots etc.
  • Zoko AI: Automate conversations and FAQs with AI-powered chatbots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Checkout Apps
  • WhatsApp API

Pricing

Starter

$49.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Plus

$79.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Elite

$139.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Max

$499.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (332)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app transformative for enhancing customer communication and boosting sales through seamless Shopify integration. It automates workflows like cart recovery and promotional campaigns, saving time and improving response rates. The app's user-friendly interface, reliable performance, and responsive support are praised. Its ability to handle high order volumes, track real-time engagement, and offer personalized communication via WhatsApp is highly valued, with flexible customization meeting diverse business needs.

March 25, 2026

We’ve been using Zoko for WhatsApp automation, and the impact on our ROI has been incredible.

From automated campaigns to seamless customer engagement, Zoko has completely transformed how we communicate with our audience.

The platform makes it easy to send targeted messages, recover abandoned carts, and provide instant support — all of which have significantly boosted our conversions.

What we love the most is how personalized and efficient the automation feels. It doesn’t come across as robotic, which helps maintain a genuine connection with customers while scaling operations.

If you’re looking to turn WhatsApp into a serious revenue channel, Zoko is a game-changer. Highly recommended for any brand that wants to drive engagement, increase sales, and maximize ROI effortlessly.

Fitfuel Nutrition
India
6 months using the app
March 24, 2026

I’ve been using Zoko for managing our WhatsApp communication with customers, and honestly, the experience has been excellent. The system itself is powerful and helps us streamline conversations and improve response time.
But what really stands out is the customer service. Muzaina has been incredibly supportive throughout the process—always responsive, helpful, and genuinely committed to solving any issue quickly. It makes a huge difference working with someone who truly cares about your business.
Whenever we had questions or needed assistance, Muzaina and the team were there, making everything smooth and stress-free.
Highly recommended for any business looking to scale their WhatsApp communication with strong support behind it.

blandostore
Kuwait
4 months using the app
March 25, 2026

We’ve been using Zoko WhatsApp API integrated with our Shopify store, and it has significantly improved our customer communication and order management. The platform makes it very easy to send automated order confirmations, follow-ups, and promotional messages, which has helped us streamline operations and save a lot of time.

The interface is user-friendly, and the automation features are especially useful for handling high order volumes efficiently. Customer support is also responsive and helpful whenever needed.

Overall, Zoko has been a great tool for boosting engagement, improving customer experience, and increasing conversions through WhatsApp. Highly recommended for any Shopify business looking to scale with WhatsApp marketing and automation.

RB Magic Makeup
India
3 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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