Zoko: WhatsApp & Instagram CRM

Zoko: WhatsApp & Instagram CRM

Pricing
From $49.99/month. Free trial available.
Rating
4.7 (298)

Take orders directly inside WhatsApp. You website and WhatsApp are always in sync.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
  • WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
  • Order Notifications: Automate real-time order delivery alerts for your customers
  • Zoko Flows: Automatic abandoned cart recovery, review collection, chatbots etc.
  • Zoko AI: Automate conversations and FAQs with AI-powered chatbots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Checkout Apps
  • WhatsApp API

Pricing

Starter

$49.99 / month

+ Additional Charges per zoko.io/pricing

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Plus

$79.99 / month

+ Additional Charges per zoko.io/pricing

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Elite

$139.99 / month

+ Additional Charges per zoko.io/pricing

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Max

$499.99 / month

+ Additional Charges per zoko.io/pricing

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (298)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its WhatsApp automation features, such as automated responses and promotional campaigns, seamlessly integrated with Shopify. They appreciate the ability to manage multiple agents, send broadcast messages, and customize communication flows, enhancing customer engagement and reducing fake orders. The platform is user-friendly and reliable, with a supportive customer service team that enhances the user experience.

November 29, 2025

I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.

THE DUNGEON GEAR
United Arab Emirates
About 1 year using the app
November 20, 2025

Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases.

A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!

Nutrova
India
8 months using the app
December 18, 2025

Zoko has been an excellent choice for my business specially since they are other options as well when it comes to whatsapp CRM's, I'm glad i picked Zoko. Integration is pretty seamless and the team is very helpful in getting you up & running. There are endless features and possibilities with the app and the best part is it pretty much runs on its own after its setup. Totally recommend!

Yo Baby India
India
2 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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