Reviews (202)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement, noting a 25-50% read ratio for WhatsApp broadcasts over email. It centralizes communications across WhatsApp, Facebook, and Instagram, and automates messages like order confirmations. The Shopify integration enhances customer interactions, improving satisfaction and conversion rates. Merchants appreciate the user-friendly interface, responsive support, and detailed analytics. Despite cost concerns, the ROI is substantial, with continuous app improvements noted.

December 23, 2024

Excellent app !.. Whatsapp broadcast is the new meta of marketing

Email vs Whatsapp broadcast
if you send to 100k email subscribers an email campaign
you may have 5% read ratio
but in whatsapp it is maybe reach 25-50% read ratio
which is x5 to x10 better results

The app is good because it let you control whatsapp + facebook + Instagram in single place

There's a lot of fees you are going to pay in order to get more from the app .. at the end they are providing excellent service ,, I hate the prices of Meta and zoko app but they are doing excellent job and excellent ROI for me..

I wish they add some features from Manychats app ( like automation reply on comments in Instagram and start chat after a comment )

overall it's easy to use ( still you need to learn stuff to get the most value of the app )

They are always ready to help..

Looking for more from them

ebarza
United Arab Emirates
4 months using the app
December 25, 2024

Excellent app, so many use cases and capabilities that I cannot think of our business running without it now.
What is more, Aaquib and the team are always there to help with any issues, or support with the implementation of custom solutions.
We really, really recommend Zoko if you want to optimize communication with your customers.

Hand Calm Co.
Mexico
4 months using the app
January 15, 2025

I switched from Interakt to Zoko and found it incredibly helpful. Zoko offers three months of onboarding support, followed by ongoing WhatsApp team assistance, which has been extremely valuable. The team took the time to explain every step in detail and created customized flows according to my specific requirements. I highly recommend Zoko for anyone looking for an efficient and supportive WhatsApp API solution.

Alranafashion
India
9 months using the app
January 9, 2025

WhatsApp messaging has been easier for us with Zoko interface. Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp.

Vince Care
Pakistan
About 2 years using the app
January 13, 2025

Zoko has been a game-changer for our business! The platform is incredibly intuitive and has streamlined our communication with customers through WhatsApp.

The automation features are a huge time-saver, and the CRM capabilities make managing customer interactions seamless. We've seen a significant improvement in our response times and customer satisfaction.

The support team is also top-notch and always ready to assist. Highly recommend Zoko for any business looking to level up their WhatsApp engagement!

Karwan
India
2 months using the app
January 9, 2025

I’ve been using Zoko for managing WhatsApp API, and it’s hands down the most complete platform out there. The flows and automations are incredibly intuitive and powerful, far superior to other platforms I’ve tried.

What truly sets Zoko apart is their support team. They’re always responsive, knowledgeable, and go above and beyond to assist with any questions or issues. It’s rare to find such dedicated support in this space.

Highly recommend it!

OMNIS
United Kingdom
3 months using the app
January 11, 2025

It has been good for integration.
We integrated third party apps like breeze and judge me.
The entire process was seamless and hassle free.

ting
India
3 months using the app
December 24, 2024

We've been using the Zoko WhatsApp API for a few months now, and it's been a must have feature for an online / offline business! The real-time messaging, automated workflows, and analytics have streamlined our operations and boosted customer engagement significantly. The support team deserves a special mention for being responsive and helpful whenever we had questions.

If you're looking for a reliable and scalable WhatsApp API solution, Zoko is the way to go. Highly recommend it to anyone looking to enhance their customer communication area!

The Mandir Store
India
4 months using the app
December 28, 2024

WhatsApp messaging has been easier for us with Zoko interface. Helped us with Abandoned recovery, Broadcasting and more. In return we have made it around 100%-200% of the amount invested in Zoko. Thank you!

Reypinstore
India
5 months using the app
October 17, 2024

I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.

Smael South Africa
South Africa
Over 1 year using the app