Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversion rates through WhatsApp marketing. They praise its automated features like cart recovery and order updates for enhancing customer experience and streamlining communication. The support team is noted for their responsiveness and effectiveness, making it a key tool for e-commerce, continuously updated to evolve with merchant needs.
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Zoko has delivered exactly what we expected, Special thanks to Muzaina Tasneem for her proactive and outstanding support throughout our onboarding, execution and for followup.
Smooth automation of tracking updates and reduced customer support load for order queries.The retention and marketing workflows are well-structured and actually help drive repeat sales.
Broadcasts, abandoned cart recovery, and segmentation are easy to manage and effective. The dashboard is practical, clean, and fits well into day-to-day operations.
I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.
We had a great experience working with Zoko. Their team is very professional, supportive, and always ready to help whenever needed. They also helped us with the setup process, which made onboarding very smooth and stress-free.
Communication was very easy throughout, and their customer service is truly excellent — very responsive, friendly, and solution-oriented.
The dashboard is also very user-friendly and easy to understand, even for team members who are not very technical. Overall, Zoko made our workflow much easier, and we are very happy with their service.
Highly recommended for any business looking for a reliable and professional WhatsApp solution
Zoko has been an excellent choice for my business specially since they are other options as well when it comes to whatsapp CRM's, I'm glad i picked Zoko. Integration is pretty seamless and the team is very helpful in getting you up & running. There are endless features and possibilities with the app and the best part is it pretty much runs on its own after its setup. Totally recommend!
Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases.
A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!
Zoko has made integrating WhatsApp and Instagram with our business incredibly easy, enabling us to communicate seamlessly with our customers. Their automation features have been a powerful retention tool, helping us streamline follow-ups and improve repeat purchases.
A special mention goes to their amazing team, particularly Nishant, who has been incredibly helpful in setting up our flows. I highly recommend Zoko to any brand looking to level up customer engagement!
We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!
I have been using the Zoko for a few months and I am really happy with their services. Not many WhatsApp business providers have the features that Zoko provides. Also, they help you every step of the way, whether it's account verification or sending broadcasts. Keep up the good work.
Switched to Zoko recently and i couldnt be happier. One of the nicest decisions ive made so far. Totally organizes Chats for my team. Helps in marketing too. Quality Product for sure
Zoko is fantastic and we it for order confirmation and recover cart also. It's incredibly easy to use and the Shopify integration works perfectly. Their support team is also quick and helpful. Highly recommended!"