Zoko: WhatsApp CRM

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

We've been using Zoko for Alicia Souza's WhatsApp marketing, and overall, it's been a useful platform. The tools and features make it easier to manage customer interactions and automate updates.

One of the strong points is their support team—they’re quick to respond and generally helpful when needed. While the platform works well for most tasks, there’s still room for improvement in certain areas.

"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."

Our experience with Zoko has been outstanding! The platform is intuitive, efficient, and perfect for automating workflows while improving customer engagement. The custom flow options provide great flexibility, making our processes smoother and more effective!

We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.

ZOKO has been a game-changer for our WhatsApp marketing at Love of India! Their custom flow automation has helped us engage customers better and drive more conversions. The platform is user-friendly, and their support team is always responsive and helpful. Highly recommend ZOKO for any brand looking to scale their WhatsApp marketing efforts!

I got this app after trying a few others that didn’t work for me and were quite difficult to use. The team reached out to me right away to find out my needs, they trained me on how to use the app, and have been on standby any time I’ve needed assistance. I’ve been able to automate all WhatsApp messages to customers- when they place an order, when their order is fulfilled and marketing messages as well. My customers have shared that this has greatly improved their customer service. I highly recommend Zoko!

We’ve been using ZOKO since August 2024, and it has significantly improved our customer interaction process. The chatbot features have been incredibly helpful in streamlining our responses and handling basic customer queries efficiently. This has not only saved us time but also ensured that our customers receive quick and accurate answers.

The ZOKO team is really helpful. They are highly responsive and always resolve any issues or queries as soon as possible. Their support is reliable, and it’s clear they genuinely care about providing a seamless experience.

I've been using Zoko for a few months now, and it has completely transformed the way I interact with customers on WhatsApp. The integration with Shopify is seamless, allowing me to manage orders, send automated messages, and even recover abandoned carts—all from WhatsApp!

What I Love:
1)Automated Messages – The ability to send order updates, promotional offers, and cart recovery messages automatically has saved me so much time.

2)Easy Product Sharing – I can send product catalogs and even take orders directly through WhatsApp, making it super convenient for my customers.

3)Multi-Agent Support – My team and I can manage customer chats efficiently from a single dashboard without any confusion.

4)No-Code Chatbot – I set up quick replies and automated responses without needing any tech skills.

Overall, Zoko has been a game-changer for my Shopify store. If you rely on WhatsApp for customer interactions, I highly recommend trying it out!

I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!