Reviews (447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a central hub for WhatsApp‑first communication and sales, helping teams manage chats, recover carts, confirm COD, and drive repeat purchases. They highlight flexible automation flows, AI/FAQ bots, and smooth Shopify syncing for orders, inventory, and catalogs. Segmentation, broadcasting, and CRM tools support targeted campaigns and support. Many praise the onboarding, strategic guidance, responsive support, and feel pricing offers strong value.
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We’ve been really happy with Zoko so far. The platform works well for our WhatsApp needs, but what really stands out is their customer support. The team responds quickly and is always helpful when we run into any questions. A very positive experience overall!
They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.
Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also.
The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well.
I recommend using Zoko
I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!
The onboarding process is very smooth. Aaquib was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko
The onboarding process is very smooth. Muzaina was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko
This is Uzair Shakoor from Zaid Attar Wale, one of Pakistan’s leading perfume brands.
We have been using Zoko for the past 3–4 months, and our experience has been great.
Before Zoko, I personally tested and explored several WhatsApp API and cloud-based solutions, including Intellicon, Contegris, and other platforms. We faced different challenges with those systems, especially around smooth operations, features, integrations, and customer support.
After researching different options, I decided to try Zoko, and it has been one of the smoothest and most professional WhatsApp API solutions we have used.
It provides almost all the WhatsApp features a growing brand needs, whether the goal is customer support, sales, order management, automation, or managing customer conversations efficiently.
Currently, we are actively using Zoko at Zaid Attar Wale and are satisfied with the overall experience.
If your goal is to provide better customer support or generate more sales through WhatsApp and you still don’t know about Zoko, I would definitely recommend giving it a try.
A strong and practical WhatsApp solution from India.
We were using WhatFlow before and recently switched to Zoko.
The broadcasting and marketing features are much better, and the support team is very cooperative and quick to help.
Overall, a good experience so far!
Have been using zoko for more than 6 months. Best part is they have wonderful support, which is always missing in most of the businesses. Quick resolution, least TAT.
Overall its a great catch to have. Kudos guys, keep going.
We use Zoko for our automated WhatsApp order management, and so far, the experience has been really smooth. What we like most is their customer support. They are quick to respond, professional, and always ready to help with setting up templates and workflows. Their team made the whole process easy and hassle-free. Highly recommended...