Reviews (447)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a central hub for WhatsApp‑first communication and sales, helping teams manage chats, recover carts, confirm COD, and drive repeat purchases. They highlight flexible automation flows, AI/FAQ bots, and smooth Shopify syncing for orders, inventory, and catalogs. Segmentation, broadcasting, and CRM tools support targeted campaigns and support. Many praise the onboarding, strategic guidance, responsive support, and feel pricing offers strong value.

September 24, 2026

We’ve been really happy with Zoko so far. The platform works well for our WhatsApp needs, but what really stands out is their customer support. The team responds quickly and is always helpful when we run into any questions. A very positive experience overall!

Garden of EDEN
Malaysia
3 months using the app
September 19, 2026

They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.

Offnorth Fashions
India
About 1 year using the app
September 14, 2026

Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also.

The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well.

I recommend using Zoko

Born Plus
India
4 months using the app
September 11, 2026

I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!

Samapura Jewelry
Singapore
Over 1 year using the app
September 10, 2026

The onboarding process is very smooth. Aaquib was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko

Nani ka Pitara
India
3 months using the app
September 9, 2026

The onboarding process is very smooth. Muzaina was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko

Roar Street
India
3 months using the app
September 9, 2026

This is Uzair Shakoor from Zaid Attar Wale, one of Pakistan’s leading perfume brands.

We have been using Zoko for the past 3–4 months, and our experience has been great.

Before Zoko, I personally tested and explored several WhatsApp API and cloud-based solutions, including Intellicon, Contegris, and other platforms. We faced different challenges with those systems, especially around smooth operations, features, integrations, and customer support.

After researching different options, I decided to try Zoko, and it has been one of the smoothest and most professional WhatsApp API solutions we have used.

It provides almost all the WhatsApp features a growing brand needs, whether the goal is customer support, sales, order management, automation, or managing customer conversations efficiently.

Currently, we are actively using Zoko at Zaid Attar Wale and are satisfied with the overall experience.

If your goal is to provide better customer support or generate more sales through WhatsApp and you still don’t know about Zoko, I would definitely recommend giving it a try.

A strong and practical WhatsApp solution from India.

Zaid Attar Wale
Pakistan
3 months using the app
September 7, 2026

We were using WhatFlow before and recently switched to Zoko.
The broadcasting and marketing features are much better, and the support team is very cooperative and quick to help.
Overall, a good experience so far!

Dajee Foods
Pakistan
3 months using the app
August 31, 2026

Have been using zoko for more than 6 months. Best part is they have wonderful support, which is always missing in most of the businesses. Quick resolution, least TAT.

Overall its a great catch to have. Kudos guys, keep going.

Chamdewallah
India
5 months using the app
August 30, 2026

We use Zoko for our automated WhatsApp order management, and so far, the experience has been really smooth. What we like most is their customer support. They are quick to respond, professional, and always ready to help with setting up templates and workflows. Their team made the whole process easy and hassle-free. Highly recommended...

AirflexIndia
India
3 months using the app