Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating complex bookkeeping tasks and integrating seamlessly with platforms like Shopify, Amazon, and eBay. It's praised for accurately mapping financial data into accounting software, handling multi-currency transactions, and ensuring tax compliance for international sales. Despite a complex setup process, the responsive and helpful customer support is highly valued. While some find it a bit pricey, the efficiency it brings to accounting processes is considered worth the cost.

December 14, 2021

Super easy integration and set up across multiple channels - hopefully performance continues in the same nature.

Bearhug
United Kingdom
About 22 hours using the app
October 4, 2019

The app works exactly as advertised and creates all the entries we need to match deposits in the bank with shopify payouts.

Bertrand Block
United States
About 1 month using the app
October 21, 2020

This is such a time saver, you won't realise how much you need it until you have it. It will pick up your payouts in shopify, allocate all the sales/shipping/shopify fees/refunds etc onto the right lines and send an invoice to your xero. You then just approve the invoices and click ok on the rec. SO EASY! I got this app right as I launched my store on the recommendation of a friend and i'm so glad I did. Rec'ing all those lines myself for every single payout would have been very boring and time consuming. The set up is mega easy, I did it in about 5 minutes flat. And the support team is super responsive. 100% worth the money if you want to spend as little time on Xero as possible while still having perfect accounts!

Honua Bars
Australia
11 days using the app
May 24, 2020

Sooo easy to use once it's set up. Some basic accounting knowledge needed for the account codes but once it's set up it's so easy and seamless.

Pint Size Planet
Australia
18 days using the app
December 20, 2019

This app is excellent for transferring data straight to quickbooks, a couple of clicks and your done

TABIC CLOCKS
United Kingdom
16 days using the app
August 9, 2021

Its a great way to keep on top of all things financial, takes just a few minutes and it's done. A2X has worked well for me on my other eCom platforms so it seemed like a natural addition to Shopify.

Nolava Designs
Australia
About 1 hour using the app
May 7, 2020

Having previous experience manually doing Shopify sales for e-com businesses, I was hesitant to use A2X for a new client. However, I am so glad we switched. The time saved on data entry is phenomenal.

Thank you A2X!

a2zbeauty
United Kingdom
3 days using the app
May 11, 2020

This is a must have not a nice to have application. It makes bookkeeping so much simpler. Using a2x with xero is the only way to go to keep your accounting in order. highly recommend it.

Coveted Gift
United States
3 days using the app
Edited January 7, 2020

I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.

But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that.

On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you.

*Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome.

I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.

Earrings by Emma
United States
4 days using the app
A2X Software Limited replied January 6, 2020

Hi Emma,

Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total cost of the products you sell on Shopify for each settlement period and send the transaction to your accounting system so that you can correctly record the changes in inventory and cost of sales. This will give you an accurate view of your gross profitability and margins directly in your financial reports. COGS is only one of many features that A2X can offer you. A2X will ensure you bring in all the Sales and Fees, that will reconcile to the amount paid to you. I would be more than happy to get on a call with you to better understand the problem you are having with the COGS feature and to discuss how A2X can accurately automate your Shopify accounting.

May 26, 2020

Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)

Cactus Outdoor
New Zealand
About 22 hours using the app