Abandon Aid , 203 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.
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This actually worked! There was a customer who abandoned his order this week, and Coolence sent an email out. AND the customer came back later to check out! I can't believe it!! I recommend.
Great product and FANTASTIC support! My questions were answered instantly on live chat. Thanks James and I look forward to seeing the results!
This is a great App. Does an amazing job maintaining those abandon customers. Would recommend it to anybody
Only used a few of the free ones, but now its time to upgrade! Thanks Coolence for a cool technology.
I installed the app and it showed me all the abandoned orders and when a reminder email was sent. However, I realized after testing it out that the emails weren't being sent. After contacting Coolence, and working with them, they fixed the issue ASAP. Their response times are great! Everything works smoothly now and I hope to recover some abandoned sales with their help!
It was 1am and I had a question about abandoned orders. I went on Coolence's website and clicked chat. James literally made a database change and product improvement as a result of my feedback--before the end of the chat!
Seriously amazing customer service.
super easy to use and customize
a great way to increase sales
i love it!
Does what it says it will do and does it well.
Hands down, one of the best apps on Shopify. It's simple, easy to use, and it isn't bloated with features that I won't use. Great customer support as well.
I don't think you can get better than this.
Super easy - Past clicking the install button, all you have to do it edit the email you want to go out. We recovered an order in the first 24 hours. What a fun app to add to your store. Did I mention how easy it was ?