Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.
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I love that the email is totally customizable, and so simple to set up. I think I might actually be looking forward to an abandoned cart, just to see it in action! ;)
Very clean and easy to use interface. My questions were promptly answered via live chat. Great service!
Coolence saves the day!! James answered my support chat in less than 3 seconds, made a fix (cosmetic) and had us on our way to ANOTHER recovered order.
Coolence = MONEY .
App has been great so far. Recovered about 1 a week and had for 3 weeks
Great system, love it! It helps me recover orders and it is easy to use! Great stufff!!
I would like to say this Coolence App is fantastic! It allows you to see any abandoned orders and push for that sale subtly! More than anything, their customer service is outstanding and I am very happy to work with such a easy-to-deal with team! Thanks so much for making it so easy, I will recommend you highly!
Awesome service! Can def help with hesitant buyers! Some just need that extra push to buy! Coolence is basically your closer without being pushy!
This app is great! In a couple of weeks I managed to recover 2 orders already! I really recommend it!
This was by far the simplest Shopify app that I've ever installed. One click and you're up and running. And within moments, the customer support team was offering to help me with anything I needed. Choosing to install this app is a no-brainer....
The best order recovery App that I've used! Very minimalist styling makes the emails feel more personal. The pay-per-success plan makes it so that you never have to second guess the value of the App, and once you've grown enough, the unlimited plan will save you money.
Above all, great customer service - all questions answered instantly whether via email or live chat.