Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

December 31, 2012

great app! up and running fast and already have returning clients who pick up where they left off! And this app has fantastic and friendly support. Thanks so much!

Necklush
January 10, 2013

Great tool for recovering lost sales and seeing how many people leave their carts full. Highly recommend, great customer service as well!

Baseballism
January 10, 2013

Great app! very easy to use and very effective. Worth much more than the $20 price

SCHOOL ZONE
January 10, 2013

This ap is so easy to use. I love their re-vamped look and name. I got them back when they were coolence. Through them I can see customers I never knew I had that abandoned orders that I can try for again later with marketing or something else in addition to their automatic emails. Very worth it!

Current Pleasures
January 14, 2013

good app, has saved a few orders for me. well worth the time setting it up.
I seriously dig that it allows for HTML emails

Le Creme Production Services
January 12, 2013

This app is simply fantastic. So simple in implementation but delivers a quality must have product. You don't have to do anything and it does all the work for you - of orders that would otherwise be lost for ever.

Look forward to many recovered orders!!

Dassie
January 13, 2013

Happy with this! Has recovered a few orders for me.

Not worth going for the percentage based version of this app, just pay for it outright and be done with it!

Cheers

Iron Tanks Gym & Fitness
January 15, 2013

I am a HUGE FAN of Abandon Aid!! It has boosted sales and perfect for those indecisive customers who just needed a little push to purchase. Offering a discount puts the icing on the cake! What I like most is that I don't have to do ANY WORK! Everything is done automatically and is one less thing I have to do. Recommended to anyone in the eCommerce business!!!

Boulevard Envy
January 15, 2013

They have awesome customer service, especially Amy! She rocks! Love their app and recommend it to everyone! Have already recovered a number of sales!

GMG Style
January 15, 2013

Fantastic app. Works right off the bat and super easy to customize if you want it to do more. This is one of those applications that you are glad to spend money on because it's making you more money. Thanks Coolence.

Cradlebaby from LaxCB