Reviews (67)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 29, 2022

Had issues installing it but after worked as intended. Sachin jumped on a call with me and worked out the issues.

Pharmagel
United States
About 3 hours using the app
October 25, 2020

This app is super easy to install and use. Great options and fast to understand. Will recommend easily

Jaharii Jewelry
United States
About 1 hour using the app
November 30, 2022

VERY GOOD SERVICE THANK YOU FOR YOUR SUPPORT. I WILL UPDATE MY OTHER FRIENDS TO USE IT. AND I LIKE THAT YOU CAN WORK WITH ANY CUNTRY.

Blue Bandana
Israel
About 1 hour using the app
October 13, 2021

This app was very easy to set up and it had all the customization i was looking for. Very straight forward and without any additional knowledge it was easy to create accessebility policy as well as the sitemap.

Beflax Linen
United States
About 1 hour using the app
March 15, 2019

What in the world?! They force you to authorize them to charge you $3,600 !! Poor communication!!! Very confusing!!

Zodica Perfumery
United States
26 minutes using the app
HikeOrders replied March 17, 2019

Update :

This issues is no more valid as we have fixed it from our end. Thanks for pointing this out.

Orginal Comments :
Thanks for your honest review.

This implementation is done because of the Shopify's strict rules
Shopify says that " if any app provider likes to charge customers by their usage, then you should show the maximum limit per month".

So based on our all plans $3,600 is the highest and hence it is the maximum amount of credits you can buy from us per month ( if & only if you wish too )

Even on the screen where you approve this, we have clearly mentioned this as follows:

" You cannot buy more than $3600 credits from us in a month. We charge you based on the credits you buy in next screen. You are not spending $3600 now - This is just a maximum limit that you can spend if you are willing to. "

We have made enough attempts to communicate and reduce confusions.

Thanks for giving us an opportunity to make one more attempt towards the same.

February 10, 2024

elementi
United States
3 minutes using the app
May 21, 2024

מודינו
Israel
2 minutes using the app
January 5, 2026

nimora-shop
Israel
4 minutes using the app
July 7, 2025

GOOD APP TY

drippin store
Israel
July 15, 2024

Fashion & Gift Shop
Pakistan
3 minutes using the app
June 26, 2024

MULU
Netherlands
About 1 hour using the app
May 29, 2024

BrainTopia
Israel
1 minute using the app
May 27, 2024

Says there is a free plan but when you get to the installation it asks to purchase a subscription

Claire Sower
Canada
5 minutes using the app
May 24, 2024

Support was very helpful, easy and quick advice for getting my accessibility statement done, thank you!

Root in Good Ground
United States
4 days using the app
April 18, 2024

Sachin assisted me to get a customized accessibility statement and put it correctly into my shopify store. I appreciated knowing his background about his own hearing impairment that motivated him to get involved with accessibility software. Thank you!

Hope Speaker
United States
About 13 hours using the app
April 14, 2024

بصمة حرير
Israel
4 minutes using the app
November 22, 2023

Collections By Jay
United States
1 day using the app
November 20, 2023

I just had a meeting with Sachin and was able to get the accessibility statement added on my website with ease. This seems to be the easiest way to get my website ADA accessible that i have found.

Knotty Heathens
United States
6 days using the app
November 17, 2023

The app's support team was very helpful in preparing the accessibility statement and providing me with a customized code to enter the accessibility certificate in a location of my website that fits in with my other content. I would highly recommend this app.

SensyKid
United States
About 17 hours using the app
April 6, 2023

Sachin was a great help with setting up the accessibility statement for our website. He also was a great help in adding the pages and the badge. Would recommend to all shopify website owners

Proper
United States
About 10 hours using the app
February 14, 2023

I had a billing issue and customer support resolved it quickly and efficiently, working with me to fix the problem and get the app working properly.

ARMIS OUTDOORS
United States
11 days using the app
HikeOrders replied February 14, 2023

Thank you for your patience and co-operating with us. Please feel free to connect with us any time again. We are always happy to help you.

January 21, 2023

Sachin was extremely helpful guiding me to generate an accessibility statement for my business. He walked me through every step and was very knowledgeable and had excellent customer service. I will definitely recommend both Accessibility Enabler and Sachin to my other friends starting businesses or who are looking for accessibility support/apps.

Androiability
Canada
10 months using the app
November 7, 2022

I use this software and it helps me a lot to make my website accessible to everyone, thank you very much for that

Drama Kicks
Israel
2 minutes using the app
HikeOrders replied November 7, 2022

Thank you for your kind words. This gives us more encouragement to improve our service further.

Feel free to get in touch with us any time. We are always happy to help you.

October 24, 2022

Although we are new to this program, we set up a zoom to assist with our accessibility statement and it was very helpful and we were guided without any problems. We were able to insert our statement right away into our website. Customer service is great so far.

The Polish Bull LLC
United States
1 day using the app
HikeOrders replied October 24, 2022

Thank you for your feedback. Please feel free to get in touch with us again if you need more assistance.

September 14, 2022

Horrid app to utilize, breaks right away. I would not utilize this on your store. It does not make things easier, just makes it harder

Driven John Co.
United States
7 days using the app
HikeOrders replied September 14, 2022

Thank you for giving us a review.

We asked you about the issue you are facing on our app in the support chat. You didn't answer it.

We would request you to get it touch with us at team@hikeorders.com with more specific details about the issue that you are facing. We are happy to help you.

August 3, 2022

Very good customer service!!! Love that the app is actually affordable unlike most accessibility apps.

Willona and Loom
United States
5 months using the app
June 30, 2022

I have been using this app for 3 years and it hasn't given me any problems to date. A customer recently reported to me that he/she received a delivery confirmation message that I sent. This message informed the customer that the app was "probably" not active on my site. In my opinion such messages exposed the me , as app -customer to serious legal consequences, and I did not appreciate it. Fortunately, the person in the chat, connected to the app, proved to be very cooperative. Anyway, to me this mean that the subscription expiration information process must be reviewed

Frangipani Florist
United States
Over 3 years using the app
May 24, 2022

So far so good, very easy to install. Great customer service! I had a few questions and Sachin was available immediately to answer them and help me along the way.

Birdie & Co
United States
22 minutes using the app
May 15, 2022

This app is easy to install and set! The support is very quick. I got an support immediately when I asked my issue via chat window.

Ace Cook
United States
About 1 year using the app
Edited November 29, 2021

This app is so so great, got so many different options, to change the letters, to change the language, to change the background color.
With the free plan is not much, because it blocks most of them leaving only two or three options but with such a low price per month is super nice
It is a total respect to be everything used by anyone, equal rights for shopping or information and I strongly believe is a must to give access to handicapped people with love and respect. I love it and totally recommended it. Also, support was instant, really kind and helpfull.

Style Heroes
Greece
7 days using the app
August 9, 2021

I was unaware of the ADA's accessibility law. Since learning about the law, I had to look for a viable solution for my business. Thankfully I found Accessibility Enabler and easily installed into onto our site. Their interface is perfect for what we were looking for, the pricing was what we budgeted out and the icon is minimal. Would definitely recommend this app!

Chubby Snacks
United States
3 days using the app
October 9, 2020

This is a good app for the purpose of trying to both avoid getting sued by one of the bogus law companies and to have a basic accessibility tool for users. It's easy to use, affordable and the support has been very good. The only reason I'm not giving 5 stars, is because I don't think they can actually prevent my getting sued. If that were the case, with some kind of guarantee, I would probably give a 5 star review.

Grow and Make DIY Kits
United States
About 1 year using the app
October 9, 2020

We were looking for the best way to be ADA compliant and so glad that we found Accessibility Enabler. The integration was very simple and their customer support is very reachable. Our e-commerce site is now protected from frivolous lawsuits, which has become a very real issue especially as your website grows. We highly recommend this app, it looks very good on mobile as well!

Quiet Punch
United States
7 months using the app
October 9, 2020

needed to be compliant, and this was the easiest way for ADA compliance. I highly recommend this app.

DreamSmartSleep
United States
Over 1 year using the app
Edited August 15, 2020

We displayed this app on the a nationally televised flash sale for a major client. During the sale, an ugly, intrusive ad appeared for this software. We immediately paid to upgrade and complained.

Two days later, after the flash sale is over, we get a response. Pay us another $1000 per month to pull our ad.

The next day, an emergency text comes in from my webmaster from ANOTHER domain I own and manage. This is not a billion dollar client, it's in the $10 million range.

They needed to purchase an emergency upgrade because an ugly ADA ad had suddenly appeared across the homepage and every page of our website.

This is what it says on the Accessibility Enabler website.
"Do you inform me before putting the banner on my website?
We always keep you informed about your page view balance. We just don’t put the banner on your site and keep ourselves quite. We send you emails regarding the same."

This is not what we experienced, and I strongly urge caution if you are considering using this app. Two separate websites with different accounts, completely unconnected were spammed by this company in the exact same way.

Caution.

TODAY.com/Deals
United States
About 2 months using the app
HikeOrders replied August 15, 2020

Hi Fatima,

Kindly remove this fake review. Because you had a high traffic website., We request you to upgrade to bigger plan . When you didn't want to pay more, you posted this fake review.

I have done my best to make a WIN-WIN agreement with you.

@ToOtherCustomers: We have also informed Shopify about this fake review. We have full email trial on how this customer interacted with us. We are share with you here. Please read it.

Bad side of TODAY.com and their association PP Web Pros. (They Threatened as well )

https://bit.ly/2Y3bNCu

January 20, 2020

It's brilliant application for Compliant and AODA accessible.

Excellent service, Communications are exceptional.
I've a issue with App and happily say, the very next day support team given solution. Professionalism, expertise and excellent service by Hikeorders made the entire process comfortable and a pleasant experience. 5 STARS to him.

Old Style Pilsner
Canada
4 months using the app
August 23, 2019

So far this seems to be an amazing app. Very clean implementation and an onboarding process that takes a couple of minutes. It's unfortunate that Zodica Perfumery has left a review that makes it seem like an expensive app. It isn't. I'm glad I didn't allow their review to put me off trying as that would have prevented me from providing improved accessibility, which I had set out to do. Like most other apps in Shopify I was asked to authorize an additional monthly charge. In my case, $5 per month with very reasonable volume increments. This just makes so much sense and it's so easy. I hope it helps.

DOOSH
New Zealand
About 1 hour using the app
February 8, 2019

Great app and awesome tech support. They were able to provide me with a testing window to check the varies options of installation on my staging site.

Military Hippie
United States
About 2 months using the app
November 2, 2018

The shopify team recommended the application and they were absolutely right. Great app! They have an available, efficient and responsive support team for their users' requests.
I asked to add a feature a day before releasing a version update and their developers did so. Thay have definitely a high level of service :)

Moshe Ben - David jewelry
Israel
23 days using the app
July 29, 2018

The app work perfectly!
Even when i had a problem the customer support contect me vis Skype and gave me an excellent service!
A pleasure be you customer !
Keep up the great work and thnk you for everything!

Rude Gentle
Israel
4 days using the app