Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective address standardization and correction, which reduces delivery errors and enhances the checkout experience. It is easy to install, integrates well with existing systems, and offers customizable settings for specific needs like blocking PO boxes and handling international addresses. The app is noted for its reliability in address validation and the support team is responsive, helping quickly with setup and troubleshooting issues. Merchants value the app for improving operational efficiency and customer service by minimizing post-order address corrections.

December 14, 2022

It's very reassuring that this app has my back regarding customers entering their shipping addresses. One feature that I have found very useful is that it will update the address with the extended zip code, which I have never used in a US shipping address. It's a great app and pays for itself in terms of the money and time it saves by reducing the number of shipments that get returned due to an incorrect shipping address.

Top Gun Fans
United Kingdom
About 1 year using the app
December 17, 2019

We have found this app very helpful! Great for the user experience and to make sure our customers products are being delivered to the correct address.

The Beauty Chef
Australia
About 1 year using the app
July 7, 2021

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

UPTIME Energy
United States
About 1 year using the app
Edited October 16, 2020

We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.

TrophySmack
United States
About 1 year using the app
September 20, 2017

Amazing support team! I reached out with a custom request and they got back to me straight away with code that fixed the problem. Have had this problem for a while and RoboTurk was the only one that came back to me with a solution.

Highly recommend!

Luvo Store Au
Australia
About 1 year using the app
July 21, 2020

This app has been a great addition to our site! It was very easy to setup and has worked flawlessly. We downloaded it primarily for address corrections but then quickly realized it's full potential with blocking PO boxes and other features that we were able to utilize. We recently ran into an issue where our shipping script wasn't working properly in conjunction with the app and reached out to their team for support. They wanted to understand what we were trying to achieve with the script and we explained that we have had several problems delivering to Highway Contract (HC Box) addresses. They ended up adding the feature to not allow Highway Contract Route addresses in their app and this was implemented on the same day! Needless to say, we are very happy with this app and company!

FuelTech USA
United States
11 months using the app
October 16, 2020

Super easy to use and it's been great allowing our customers to correct their own address while placing the order. This helped us get around a disappointing lack of address validation functionality in NetSuite and ensure that our customers get their orders to the right place.

Cedar and Moss
United States
11 months using the app
RoboTurk replied October 16, 2020

Glad we are able to help - please reach out if you have any suggestions for new features!

November 13, 2020

The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.

Cap and Gown Direct
United States
11 months using the app
March 30, 2023

The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.

S.P.C.C Official Store
South Africa
11 months using the app
RoboTurk replied April 17, 2023

Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.

October 9, 2017

Amazing product and even more impressive customer support, I asked for a few feature changes and they were done practically overnight. Product works really well and already saved me a lot of pain with wrong addresses.

Frisk Nakke
Germany
11 months using the app