Reviews (232)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automatic correction of shipping addresses, reducing errors and preventing delivery failures. It enhances the checkout experience, saves customer service time, and integrates seamlessly with customizable settings. Features include PO Box blocking and address standardization, with broad international support. Merchants also appreciate the responsive customer support and continuous updates based on feedback, ensuring the app meets business needs effectively.

December 23, 2023

There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly.
We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email.
We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.

Life Easy Supply
China
Over 1 year using the app
February 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc...
If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Vinyl Storage Solutions
Canada
Over 1 year using the app
October 25, 2018

Why oh why does it not have SSL for the admin panel? Worried about the quality of the address verification if it does not use SSL.

Do they protect customer data for the Europe base? What other items are missing?

BestowUpon
United Kingdom
2 months using the app
RoboTurk replied May 17, 2019

Thank you for pointing this out! We have just updated the dashboard to use SSL and are fully GDPR compliant.

May 17, 2019

This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.

Sunny Health and Fitness
United States
42 minutes using the app
RoboTurk replied May 17, 2019

Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.