Clearer.io Address Validator

Clearer.io Address Validator

Reviews (187)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    167
  • 5% of ratings are 4 stars
    10
  • 2% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout process by prompting customers to correct addresses, reducing failed deliveries and returns. It offers customizable settings for both domestic and international shipping, including PO BOX integration and automatic address flagging. Merchants value the detailed video documentation and praise the seamless Shopify integration and responsive customer support that quickly addresses issues and implements feedback-driven improvements.

September 14, 2023

The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States

They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.

CENGIZ AKTURK
Türkiye
4 months using the app
RoboTurk replied September 19, 2023

Thank you for taking the time to leave a review.

The non-latin character rule works out of the box, but as you said, only for countries we cover.

Right now, we do a few sequential checks: 1) is the order in a country we cover? 2) if yes, does it pass all the validation rules (ie. latin characters, length)? , 3) if yes, is it a valid address according to the major shipping carriers? It may be a bit of work to reverse the sequence of actions #1 and #2, but could be possible. I will pass this request along to our dev team.

The other option is if you are a Shopify Plus merchant. If you are, then we can easily process address rules for any addresses during checkout because the our Address Validator app can run checks as the user keys in the address. Without Shopify Plus, we have to send the order ID to the Address Validator app backend so it can fetch info from the Shopify API and then the address goes through a series of checks as explained above. This is a Shopify limitation, not something we implemented. Shopify Plus merchants get a lot more flexibility in the checkout compared to the other Shopify merchants.

If you want to reach out to our customer support team one more time, we can do our best to help for your specific implementation needs. Thanks.