Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

July 23, 2023

We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!

EggCartons.Com
United States
8 months using the app
RoboTurk replied August 7, 2023

Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.

March 17, 2021

Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.

Brain Tea®
Canada
7 months using the app
April 8, 2019

Love this app. Saves time & effort. Super easy to set up. Excellent customer service if you do have any issues.

Chloe Noel & Co.
United States
7 months using the app
November 20, 2020

Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!

Paper Planes
United States
7 months using the app
March 29, 2023

I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.

Filippo Loreti
Hong Kong SAR
6 months using the app
RoboTurk replied March 29, 2023

Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them.

If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered

Thank you again for your feedback and support. We look forward to continuing to serve you in the future.

January 16, 2023

Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.

Le Petit Moulu
France
5 months using the app
November 4, 2018

The team who made this app are extremely helpful. I suggested a change be made so it can work with the way we ship things, and within a week the modification was done as wanted. Thank you Wilson and the team!!

Simply Carbon Fiber
United States
5 months using the app
May 12, 2019

What's not to love. Minimizes shipping errors, easy to use, intuitive, and the price is reasonable. Thanks for making a great , useful app!

EndurElite
United States
5 months using the app
Edited June 4, 2021

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

Curious Baby Cards
United States
5 months using the app
Edited December 13, 2019

Implementing this app has minimized the PO Boxes being submitted on orders as well as reduced the fees for address corrections. The Address Validator Team goes above and beyond to make sure we are fully optimized with the settings both in the initial setup and after a 3 month analysis. They are very quick to respond to any questions we may have. This app is highly recommended.

LIVERPOOL LOS ANGELES
United States
5 months using the app