Reviews (225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective address standardization and correction, which reduces delivery errors and enhances the checkout experience. It is easy to install, integrates well with existing systems, and offers customizable settings for specific needs like blocking PO boxes and handling international addresses. The app is noted for its reliability in address validation and the support team is responsive, helping quickly with setup and troubleshooting issues. Merchants value the app for improving operational efficiency and customer service by minimizing post-order address corrections.
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We implemented this app to not only help with address validation but to manage a PO box shipping address issues we were experiencing. RoboTurk has offered the highest level of support and customer service . Wilson has gone out of his way to ensure all of our many Shopify Platforms were set-up and working properly. We get regular check ins and if we email with questions or concerns we get a response immediately and a resolve is implemented within hours. They go above and beyond to ensure their customers are well taken care of. We are still in the beginning stages of using the address validator but so far so good. After over a month it has helped us minimize the amount of P.O Boxes we were getting. When we requested to add PO BOX identifiers it was done immediately by Wilson and his team. It has been a great experience working with them thus far. I highly recommend. Support and Customer Service are key in any business and RoboTurk does not neglect these top priority services.
Excellent app which has saved us a great deal of time validating incorrect or insufficient addresses.
The development team are really great as well, constantly working with us to resolve any issues and implement any suggestions that we have.
App works great and helps save time for our customer service. Chat support has also been very responsive.
Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.
We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!
Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.
Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.
Love this app. Saves time & effort. Super easy to set up. Excellent customer service if you do have any issues.
Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!
I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.
Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them.
If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered
Thank you again for your feedback and support. We look forward to continuing to serve you in the future.
Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.
The team who made this app are extremely helpful. I suggested a change be made so it can work with the way we ship things, and within a week the modification was done as wanted. Thank you Wilson and the team!!