Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

Edited June 22, 2019

Really great customer service and app. I identified a small bug to them and they fixed it within 14 hours. The app is a no brainer to use, install it and forget it.

Petite Studio
United States
About 2 months using the app
RoboTurk replied July 2, 2019

Thank you so much for the kind words. Please reach out if you need anything else or have suggestions for new features. We are always trying to improve the product!

August 17, 2017

Super Easy and helpful - highly recommended.

Fan De Carteirinha
Brazil
About 2 months using the app
May 12, 2021

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

DFTBA
United States
About 2 months using the app
March 6, 2018

This app is incredible, and the support team is on another level, they literally answer in less than an hour every time I have a question! Highly recommended!

Creative Boyss
Mexico
About 2 months using the app
October 18, 2017

Great and friendly support. Wilson took the time to help me out on Skype and check the issues I had. Also listened to my feedback and feature requests. Must have app for Shopify users!

Cryptomaan
Netherlands
About 1 month using the app
Edited September 21, 2018

The app serves it's purpose well. The support team are extremely helpful when it came to customising an email notification. Although the apps frontend seemingly lacks a lot of customisation options, after asking what we needed and supplying the support team with the correct information, we ended up exactly what we needed from the app.

BOXRAW
United Kingdom
About 1 month using the app
Edited April 4, 2019

We use this app to help reduce address submission errors, most importantly for international orders. It has helped us reduce the amount of user submission errors, reducing the manual work required on our side when a user enters an invalid address. The Team has also been extremely helpful in helping us solve issue and even building out new features to improve the app and help us overcome some of the more common validation issues we experience. 5 stars!

Alo Yoga
United States
About 1 month using the app
February 22, 2023

Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.

Authentic Ego
United States
About 1 month using the app
September 21, 2021

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

Pig Brig Trap Systems
United States
About 1 month using the app
March 22, 2020

we were looking for an App that would block invalid addresses and this was the first choice that came up in search - glad it was. it has stopped the typos and issues we were seeing before with customer address and customer order info. thanks

Love For Animals
United States
About 1 month using the app