Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective address standardization and correction, which reduces delivery errors and enhances the checkout experience. It is easy to install, integrates well with existing systems, and offers customizable settings for specific needs like blocking PO boxes and handling international addresses. The app is noted for its reliability in address validation and the support team is responsive, helping quickly with setup and troubleshooting issues. Merchants value the app for improving operational efficiency and customer service by minimizing post-order address corrections.

March 11, 2023

Not effective if the pop up only appears on the thank you page, we still have to check all the addresses manually and there are still address errors or missing house numbers etc. The addresses that this app corrects only consisted of changing from lower case to upper case and nothing more and we have to pay money for that?! If the pop up would have appeared in the checkout it might have been a different matter, but that's only available for plus merchants!

The Couple Challenge Book
Germany
11 days using the app
RoboTurk replied March 14, 2023

You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction.

Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout. If you had any issues setting up the app to minimize the number of address errors, please let us know we'll be glad to help you: https://calendly.com/addressvalidator/15min

March 22, 2023

Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.

Syng
United States
About 7 hours using the app
Edited May 2, 2020

5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.

Kratzbilder.de
Germany
About 4 hours using the app
June 29, 2017

Well built, easy to install, app that is going to save us money on address errors charges through Fedex. The support is A+.

Hasty Bake
United States
About 3 hours using the app
July 13, 2021

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine.
They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

iceDate – Bewusst anders.
Germany
About 3 hours using the app
February 24, 2023

Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!

Total Restroom
United States
About 1 hour using the app
February 14, 2023

We used address validator in order to have a 2nd pair of eyes to check on addresses and avoid simple address errors. The app is easy to use with a lot of flexibility on things you can tweak around. The support team is also extremely helpful when I have questions regarding the set up.

DEV - Neato EMEA
Germany
About 1 hour using the app
August 16, 2020

please be aware!! you cant delete this app!! after installing this app it will stay in your code forever and you will have to hire an expert so it doesn't pop up at your check out. there is no way to remove the code true the app. 0/10 would not recommend

Wondersia
Netherlands
About 22 hours using the app
RoboTurk replied August 17, 2020

Sorry for the issue you are running into, but this is not caused by the app. (1) You can uninstall the app at any time. (2) No theme files are modified nor is any code permanently inserted. (3) You cannot modify the checkout with the Basic Shopify Plan (this is only possible with Shopify Plus). Please respond to any of the emails we have sent you or contact us and we'll be happy to help you diagnose the issue.

July 6, 2023

Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend

Rebalance Health, Inc.
United States
25 minutes using the app
RoboTurk replied July 10, 2023

Thank you for your 5-star review! We're very happy that our customer support team was quick to help answer your questions and fix your issue. We really appreciate your recommendation of the Address Validator Plus app to other Shopify merchants!

Edited December 31, 2020

I honestly don't understand how this works. There is no immediate integration with my store and i can not figure out what is happenning with this app

mmoho
South Africa
About 2 hours using the app
RoboTurk replied December 31, 2020

Apologies for the confusion! Address Validator can only load on the Thank You page post-checkout where the customer can rectify address issues unless you have Shopify Plus. The app automatically updates the Shopify order object when the customer makes a change.