Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

May 17, 2023

This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!

VKTRY Gear
United States
Over 3 years using the app
RoboTurk replied May 17, 2023

Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.

March 17, 2018

We just recently launched, but I'm glad I found this app. I was able to use it on test orders and I like how it works. I'm looking forward to it preventing us from having any address issues .

Duranoutdoors
United States
Over 3 years using the app
March 21, 2020

After 3 different customer errors in entering their address and in one case, address and apartment number was missing, I looked for a solution and found this. It's simple and has prevented any issues since.

Monkey Yard
United States
Over 3 years using the app
March 20, 2023

Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.

Burlap & Barrel
United States
Over 3 years using the app
February 10, 2023

Great app - easy to install and easy to use. The customer support is outstanding and very much appreciated!

Mikasa
United States
About 3 years using the app
June 13, 2023

Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!

SUPER73
United States
About 3 years using the app
RoboTurk replied June 15, 2023

First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!

April 7, 2020

5 stars from AlarmSystemStore.com
A key app that everyone should have as it will save you $ from expensive change fees from UPS. Customers often mess up their address or input a wrong zip. This adds a layer of protection against that getting to UPS who will automatically charge you an expensive address change fee.

My interaction with support has been above and beyond as well. Great app and responsive support!

AlarmSystemStore.com
United States
About 3 years using the app
Edited May 2, 2019

Awesome customer support, incredibly helpful (shoutout to the Address Validator Team!), was on the phone with them multiple times today as they helped me with some custom coding. Honestly. 99% of apps don't even have accessible customer service, whereas their team responded within an hour over email and got on the phone with me soon after just to see if I needed any help with the app. Their dashboards are so easy to use and help you with everything you're looking for. Address Validation = No more shipping problems, guaranteed. I highly recommend this app, no matter what your issue -- they'll make it work for you.

AND1.com
United States
About 3 years using the app
May 11, 2019

When I needed some tech help they were quick to get back and help me identify and resolve the issue. Actually found a live person to talk to. Great support and a app that does the job. Thanks Wilson!

KetoPro
United States
About 3 years using the app
April 25, 2023

The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.

Maharishi AyurVeda
United States
About 3 years using the app
RoboTurk replied April 25, 2023

Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.