Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

January 13, 2020

Works like a charm!
The zipcode validation was missing for Romania, and because this is necessary for the Cash on Delivery countries, we needed this.
Has been added quickly and works.

bakker-stage
Netherlands
Over 2 years using the app
May 24, 2023

App works great and helps save time for our customer service. Chat support has also been very responsive.

mammaly
Germany
About 2 years using the app
RoboTurk replied May 24, 2023

Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!

August 17, 2022

Just started using the app, but my experience up until now has been great, also great customer service.

Aruba Aloe
United States
Almost 2 years using the app
March 3, 2019

Great customer support. Very responsive team.

Sankofa Edition™
United States
Almost 2 years using the app
October 19, 2017

This app has saved us time and money. It is well worth the minimal cost. The support team is very responsive and is there to help with setting it up on your store and getting the result you need.

Proverbs31
United States
Almost 2 years using the app
October 19, 2018

Great app that helped us with the one annoying problem in which our customers forgot to enter their street number, shipments went to the wrong address and were returned to sender. Resulted in long waiting times for our customers and extra shipping costs for us. Fast and reliable support as well!

ORGAINIC
Germany
Almost 2 years using the app
Edited February 21, 2019

It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive.

**updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app.

Great app!

Tagstand
United States
Almost 2 years using the app
September 11, 2018

The team was very helpful in answering my questions quickly. They even helped out with a custom feature. This app is saving us money on re-sending packages out to customers due to incorrect or wrong addresses!

Potato Parcel
United States
Almost 2 years using the app
March 17, 2020

Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!

PrintOnDemandStores.com
United States
Almost 2 years using the app
November 20, 2017

Moved here from another app that was too rigid.

This app is easy to use, has a great interface, and actual functionality that helps (vs being reactive and creating more work).

The support team was fantastic. They basically "held our hand" throughout the process as if they were on our payroll!

Continentalwf Com
United States
Almost 2 years using the app