Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective address standardization and correction, which reduces delivery errors and enhances the checkout experience. It is easy to install, integrates well with existing systems, and offers customizable settings for specific needs like blocking PO boxes and handling international addresses. The app is noted for its reliability in address validation and the support team is responsive, helping quickly with setup and troubleshooting issues. Merchants value the app for improving operational efficiency and customer service by minimizing post-order address corrections.

May 31, 2023

The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.

Bobbie
United States
Over 2 years using the app
RoboTurk replied May 31, 2023

Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!

March 7, 2017

Fantastic app; works perfectly. And a very thoughtful developer who cares about the plugin users— to the point of future expansion! (they just added a PO BOX integration that works perfectly for us!)

Mydentity
United States
Over 2 years using the app
October 18, 2017

Awesome product & great support!

Norsespirit
United Kingdom
Over 2 years using the app
January 13, 2020

Works like a charm!
The zipcode validation was missing for Romania, and because this is necessary for the Cash on Delivery countries, we needed this.
Has been added quickly and works.

bakker-stage
Netherlands
Over 2 years using the app
May 24, 2023

App works great and helps save time for our customer service. Chat support has also been very responsive.

mammaly
Germany
About 2 years using the app
RoboTurk replied May 24, 2023

Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!

August 17, 2022

Just started using the app, but my experience up until now has been great, also great customer service.

Aruba Aloe
United States
Almost 2 years using the app
March 3, 2019

Great customer support. Very responsive team.

Sankofa Edition™
United States
Almost 2 years using the app
October 19, 2017

This app has saved us time and money. It is well worth the minimal cost. The support team is very responsive and is there to help with setting it up on your store and getting the result you need.

Proverbs31
United States
Almost 2 years using the app
October 19, 2018

Great app that helped us with the one annoying problem in which our customers forgot to enter their street number, shipments went to the wrong address and were returned to sender. Resulted in long waiting times for our customers and extra shipping costs for us. Fast and reliable support as well!

ORGAINIC
Germany
Almost 2 years using the app
Edited February 21, 2019

It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive.

**updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app.

Great app!

Tagstand
United States
Almost 2 years using the app