Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective address standardization and correction, which reduces delivery errors and enhances the checkout experience. It is easy to install, integrates well with existing systems, and offers customizable settings for specific needs like blocking PO boxes and handling international addresses. The app is noted for its reliability in address validation and the support team is responsive, helping quickly with setup and troubleshooting issues. Merchants value the app for improving operational efficiency and customer service by minimizing post-order address corrections.

September 11, 2018

The team was very helpful in answering my questions quickly. They even helped out with a custom feature. This app is saving us money on re-sending packages out to customers due to incorrect or wrong addresses!

Potato Parcel
United States
Almost 2 years using the app
March 17, 2020

Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!

PrintOnDemandStores.com
United States
Almost 2 years using the app
November 20, 2017

Moved here from another app that was too rigid.

This app is easy to use, has a great interface, and actual functionality that helps (vs being reactive and creating more work).

The support team was fantastic. They basically "held our hand" throughout the process as if they were on our payroll!

Continentalwf Com
United States
Almost 2 years using the app
January 18, 2023

Ich kann die Address Validator App von AppHub jedem empfehlen, der seinen Online-Shop betreibt. Sie hat unseren Bestellvorgang erheblich verbessert und uns viel Zeit und Ressourcen gespart. Mit dieser App können wir sicherstellen, dass die Kundenadressen korrekt und vollständig sind, was zu weniger nicht zustellbaren Bestellungen führt. Ein weiterer großer Vorteil ist die Benutzerfreundlichkeit und die Unterstützung des Support-Teams. Diese App ist ein Muss für jeden ernsthaften Online-Händler, der seine Betriebsabläufe optimieren und die Kundenzufriedenheit steigern möchte. Im vergleich habe ich leider nichts an nährendes gefunden, was diese Art und Funktion dieser App widerspiegelt. Bin begeister und empfehle die app jeden weiter. for english speaking users: this app is a must have for your online shop!

Lomoria
Austria
Over 1 year using the app
Edited July 18, 2019

This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)

Loom
France
Over 1 year using the app
June 6, 2023

The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.

AmScope
United States
Over 1 year using the app
RoboTurk replied June 7, 2023

Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!

February 4, 2021

App works amazing and the team is awesome. We have seen a significant decrease in address issues after using this app. Team is very helpful and assisted us in setting up the address validator on the checkout. Would highly recommend them!

Celtic Serenity
United States
Over 1 year using the app
July 2, 2019

We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.

This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.

Rex Specs
United States
Over 1 year using the app
RoboTurk replied July 2, 2019

Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.

November 7, 2019

Prior to using this app I was having a lot of issues with customers incorrectly filling out their shipping info and as a result packages going undelivered. This was very costly for my business. Installing this app has significantly reduced the percentage of orders with incorrect shipping addresses.

Fresh Brimz
Canada
Over 1 year using the app
August 18, 2020

It's simple. This has cut down my invalid address to almost zero. Before installing this app I was having to unblock many orders daily due address validation errors or typos by customer. It was time consuming and a huge headache. The app just works. Plain and simple.

Chilau Seafood & Pepper Sauce
United States
Over 1 year using the app
RoboTurk replied August 18, 2020

Woohoo! This is music to our ears :)