Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

August 20, 2020

I love this app! Saves me so much time! No more chasing down customers or shipping delays due to incorrect shipping address!

Waist Forever Official
United States
Over 1 year using the app
RoboTurk replied August 20, 2020

Woohoo!

Edited November 2, 2017

Update! We have had this App installed now for last 7/8 months - Highly Recommended App with great professional support, provided by great people. Customers experience a nicer, more secure checkout procedure with this App installed. Its So easy to install too and new features are always being added. Pricing is perfect. Cheers. europabay.com

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This review us long overdue! This App is a 5 Star, Must have App. The user interface in admin section is clean, crispy and very easy to navigate. In general this app adds another layer or level to security at checkout. Our customers love it and find the whole checkout experience more professional and secure. BIG Thanks to all the staff at Roboturk. Their customer service is also a 5 Star experience. Cheers. EuropaBay Limited

Europabay
Ireland
Over 1 year using the app
February 7, 2019

So glad we found this app. Especially with the volume of our sale season, issues with incorrect addresses were really adding up and this fixed all of that right away. The app is pretty straightforward to implement and the support team was very responsive when I had some questions on customizations. Highly recommend this one.

Carmar Denim
United States
Over 1 year using the app
October 16, 2020

With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.

JOI
United States
Over 1 year using the app
RoboTurk replied October 16, 2020

Awesome! We just integrated with ReCharge to validate shipping addresses on subscription orders as well. Check that out and let us know what you think!

September 16, 2022

This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!

TODAY Staging
United States
Over 1 year using the app
March 21, 2023

Easy to use and has helped us immensely with incorrect shipping addresses. I'd highly recommend adding this plugin to help customers out with verifying correct shipping addresses.

Makeship Store
United States
About 1 year using the app
June 28, 2021

Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.

INSPORT
Australia
About 1 year using the app
December 14, 2022

It's very reassuring that this app has my back regarding customers entering their shipping addresses. One feature that I have found very useful is that it will update the address with the extended zip code, which I have never used in a US shipping address. It's a great app and pays for itself in terms of the money and time it saves by reducing the number of shipments that get returned due to an incorrect shipping address.

Top Gun Fans
United Kingdom
About 1 year using the app
December 17, 2019

We have found this app very helpful! Great for the user experience and to make sure our customers products are being delivered to the correct address.

The Beauty Chef
Australia
About 1 year using the app
July 7, 2021

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

UPTIME Energy
United States
About 1 year using the app