Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

Edited January 26, 2021

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

artiplanto
Canada
About 1 year using the app
July 1, 2021

Awesome app. Very easy to use! If you have any problems, the customer support is extremely dedicated and helpful.

Decor Junky Inc
United States
About 1 year using the app
June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Uma Oils
United States
About 1 year using the app
September 24, 2021

Great app, great results and very helpful customer service. A welcome addition to our digital marketing strategy

Gardenesque
United Kingdom
About 1 year using the app
August 26, 2021

Great service everytime I need help. Their chat support is fast and solves problems on the stop. Adroll is great.

Hara The Label
Australia
About 1 year using the app
March 23, 2023

We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant.
Additionally the support crew are super responsive and very helpful.

Toyworld Aus
Australia
About 1 year using the app
September 20, 2021

The support staff is very helpful and knowledgeable!
The staff was able to troubleshoot and provide optimizing actions.

JS Dental Lab
United States
About 1 year using the app
August 20, 2021

Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.

PENNEY + BENNETT
New Zealand
About 1 year using the app
May 21, 2020

Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!

NaturalAnnie Essentials
United States
About 1 year using the app
February 6, 2023

Great customer service! Super easy to manage our retargeting ads ourselves while ensuring that we're not missing anything important!

EXOH
United States
About 1 year using the app