Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.
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AdRoll has been very helpful in running our Remarketing campaign for our Shopify Store. ROI has been positive and continues to get better as we refine our strategies with their recommendations.
We will continue to use AdRoll
Hello there,
This is Ewa from AdRoll's Marketing Team. Thank you for taking the time to let us know how we’re doing! It's great to see such feedback from our advertisers.
Please do reach out to our Customer Support at help.adroll.com for more recommendations, the team will be happy to assist you further!
Cheers,
Ewa
Easy-to-use app for running web and Facebook ads. Love the easy setup for dynamic product ads and the reporting tools available. The ROI on the retargeting campaigns is better than we've seen on other platforms and we're already seeing a great bump in new traffic from running "Prospecting" campaigns. Would recommend!
We have found AdRoll to be one of the best parts of our marketing strategy both for results and costs. The staff are amazing, thinking of everything and putting it in place or bringing it to our attention, even before we have thought of it ourselves.
AdRoll makes our lives easier by freeing up our time to deal with other things because we know from the results that they are doing a great job.
We have been using Adroll for 18 months now for all of our retargeting and prospecting advertising and it has enabled us to have continued revenue growth month on month. The recent addition of an epic email marketing platform has made this APP invaluable to our business. The support is also second to none!
Very helpful customer service and very effective ads. I get a ctr of 5% on fb for one business and I've just set up another 2 businesses on adroll. I highly recommend them.
Support is fantastic and Adroll is a really good app. Love it! I recommend it to anyone with an ecommerce store looking to boost their sales
Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.
Great app for Shopify to get more traffic to my e-commerce. Had great assistance from the support via live chat on the platform and email. Didn't bring sales yet, but we understand our investment is low so might take some time.
Steer clear as they figure out their re-branding. Not only do they track conversions based on impressions (customer sees the ad then purchases then they attribute the sale to their efforts...) After years of service, they suddenly installed a GDPR popup without consulting with us first. We are a Canadian company that does not do business in the EU. Total waste of time and lack of oversight.
Hello there!
This is Ewa from AdRoll's Marketing Team.
Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we haven’t met your expectations. If you have time, I’d love to follow up with you to understand the improvements needed and offer my help with any problems you’re having. We have reached out to you via email, please do let us know if there is anything we can do to earn your recommendation.
Thank you!
Ewa
Set up has been a painful process. Ads are finally running. Here's hoping the revenue follows! Customer service via chat was fine but slow and tedious.