Reviews (323)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective retargeting and dynamic product ads that increase conversions and customer returns. They value its user-friendly interface, seamless Shopify integration, and multi-channel campaign management. The app offers robust analytics, responsive customer support, and smart automations. Merchants also appreciate the strategic advice from account managers and report a strong return on investment due to advanced targeting and cost-effective marketing campaigns.

March 23, 2023

Easy to use! Adroll is a great and effective tool thats easy to integrate with our Shopify store. We've seen an uptick in conversions since we've implemented Adroll.

Readybrush
United States
6 months using the app
September 9, 2020

Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.

Zutano
United States
6 months using the app
March 27, 2023

Adroll is user-friendly and customer service did a good job, mostly responding to emails within an hour. the experience was great. highly recommend.

Living and Home
United Kingdom
6 months using the app
March 22, 2021

We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.

Dermalogica AU
Australia
6 months using the app
March 22, 2022

Very easy app to install. It was very fast and very practical, in seconds everything was connected.

Gummmy Hair
Brazil
6 months using the app
Edited March 22, 2021

Great service: Adroll helped us achieve >10 ROAS. Very quick to set up and get campaigns going: The automated HTML5 creatives that could have taken a long time/resources to create in house were ready in seconds. Same with tracking. It really removed all the trouble you normally go through setting up display ads campaigns. Amazing client service/support as well - our account manager Serena has been extremely helpful and proactive providing us all the information we need to drive business growth. Ideal for retailers with low display advertising/creative resources.

Native Union
Hong Kong SAR
5 months using the app
August 25, 2020

We use AdRoll to manage all of our retargeting in one place (FB, Display Ads etc.) We understand the importance of staying front of mind of our customers through retargeting and through AdRoll we have been able to do this as effectively as possible. Shout out to our amazing account manager Diksha for genuinely caring about our business & working with us to get the best outcome!

OiOi
Australia
5 months using the app
January 28, 2021

The service is really what I attribute the 5 stars here too. I was able to interact with 4 AdRoll employees, and each individual made my experience so pleasant. Will set our brand up and I had regular check-in calls with him. He's so helpful and great to chat with. Really bummed that our calls have come to an end! I was also really impressed how well the design team put together our ads. I gave minimal input and they looked exactly how I wanted them too, if not better! I can't help but think the 1 stars are due to inexperienced marketers who are not familiar with ad platforms. Thanks AdRoll!

Socksmith
United States
5 months using the app
May 12, 2021

Highly recommend this app for eCommerce brands. Takes just 5 minutes to integrate your store with Adroll with super easy steps. Once set up, you're ready to start dynamic product retargeting right away! The Adroll support team are super responsive (live chat with a human).

Real Rad Food
New Zealand
5 months using the app
June 25, 2021

This app really helped with our Display Advertising and Facebook Dynamic Retargeting. The representatives are super helpful and knowledgeable. Our rep Tracie has been a huge help to our success on the platform, and we're excited to see how Adroll develops!

Rustic Kitchen & Bath
United States
5 months using the app