Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

March 18, 2022

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Southern Strut Brand
United States
9 months using the app
October 28, 2020

Good ROAS during on season and great with helping with strategies for off season. They have been extremely supportive with follow ups and strategies, which is not like any of the other ad platforms we have used. They want to see you succeed. They constantly check in with me to see if I need anything and if I reach out to them, they are very fast in their response time. We highly recommend!

Bikini Crush Swimwear
United States
8 months using the app
March 22, 2023

We've been using adroll for a few years and now cannot be happier with their service, hands down the best retargeting platform!

Zoe Lev Jewelry
United States
8 months using the app
September 5, 2018

So far so good! My account rep keeps in touch regularly to give me updates and we've seen an increase in sales. Thanks AdRoll.

Jack & Winn Apparel Co.
United States
8 months using the app
March 9, 2022

Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.

Rags Consignments
United States
8 months using the app
Edited October 27, 2020

Great App to help boost sales and get your ads seen over multiple networks. Great support and team to help get you started,

LionParts
United States
8 months using the app
September 28, 2016

Good app. Easy to use.
www.filiplenz.de

Filiplenz
Germany
7 months using the app
Edited March 10, 2021

AdRoll is a great platform for retargeting, its consistent and is a great addition to our marketing stack. The support we get is outstanding, helpful and engaging. I would recommend anyone reading this to go for it!

Lumen.me
United States
7 months using the app
March 29, 2023

Our experience with AdRoll has been an absolute dream thanks to our amazing account manager Tracie W. She has gone above and beyond all expectations to not only get us through the set up process but has also kindly answered any and all questions we have had ( there have been many!). Her patience and dedication to getting us set on the correct path for our business has made an outstanding ...

Aqua B Boutique
United States
7 months using the app
March 14, 2016

Adroll is great to get visitors back onto your site. If you set it up correctly (and Adroll makes it easy), when a visitor comes to your site and leaves, with or without buying, your ad will follow them around on the internet to keep your store "top-of-mind".
I've received a lot of return visits/orders through Adroll.

Funky Moose Records
Canada
7 months using the app