Reviews (514)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

March 23, 2023

Easy to use! Adroll is a great tool that is easy to integrate with Shopify. We’ve seen an increase in conversions since starting to use Adroll.

Royal Touch Caviar
United States
Almost 2 years using the app
February 9, 2021

Adroll helps move product and complete the funnel. It's an absolutely crucial part of our business. They have a great support team that helps you with everything you need and we couldn't be more grateful to be working with them. The biggest problems I've had so far are their frequent automated requests to review the quality of their services. Hopefully this review will cause a change with that down the line. They usually listen quite well.

Sweets Kendamas
United States
Almost 2 years using the app
June 28, 2023

After working with AdRoll for a few months, we've managed to regularly hit our performance goals. The app is great for capturing an overview of our weekly or monthly performance and we're easily able to determine the type of conversion, which is important for our internal reporting. Overall the app is easy to navigate and provides all the information our team needs.

Moon Pod
United States
Almost 2 years using the app
AdRoll replied August 2, 2023

Hi there!

Thank you so much for leaving us a wonderful review! We truly appreciate your kind words. At AdRoll, our goal is to provide the best experience.

Your feedback means a lot to us, and it reinforces our commitment to providing top-notch customer satisfaction. We're glad to know that we met your expectations and made a positive impact.

Once again, thank you for your glowing review. If you have any questions, please don't hesitate to reach out to us. We're always here to assist you.

Cheers!
Rohini

September 24, 2021

Great app, great results and very helpful customer service. A welcome addition to our digital marketing strategy

Gardenesque
United Kingdom
Almost 2 years using the app
March 8, 2019

Thank you, your platform was very easy to use. We found it to be a bit dated but did the job! www.inheritco.com

Inherit Co.
United States
Almost 2 years using the app
March 28, 2021

We use the Adroll APP extensively for its fantastic Brand Awareness capabilities as well as retargeting our current customers and lead generation for brand new clients. Its an invaluable tool in our overall marketing stack. Our account manager is always available and the support team are incredibly helpful.

Diamond Exchange
Australia
Almost 2 years using the app
October 16, 2019

I've been using this app for about a year now, and I've received great customer support. The app is easy to use. I love the reporting!

Candlemart.com
United States
Almost 2 years using the app
AdRoll replied October 21, 2019

Hello there,

This is Ewa from AdRoll's Marketing Team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa

September 14, 2020

We often see an ROI of 10+ x's. Amber is an outstanding rep. Seamless integration with Shopify. Sometimes have issues getting ads approved as we are a men's swim / underwear brand however pleased with the service overall.

RUFSKIN®
United States
Almost 2 years using the app
Edited November 1, 2021

I am very pleased with this application, this platform for the development of my business. I really hope that this is where my business will start to grow and develop. Technical support at the highest level. I am very satisfied.

Sneakerstox Store
Belarus
Almost 2 years using the app
February 24, 2022

Simple to use, knowledgeable and friendly staff. Rohini R. was amazing with helping me learn and grow within the app.

Shop Indie Dream
United States
Almost 2 years using the app