Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

February 23, 2021

very excellent service. The supporters are also very enthusiastic. My experience with this app is very good. Hope the app is increasingly strong. good luck adroll team

presgears
Vietnam
Over 1 year using the app
April 5, 2018

good app used it for a while now happy but not over excited about it just happy

Mewe Accessories
Australia
Over 1 year using the app
September 5, 2018

So far so good! My account rep keeps in touch regularly to give me updates and we've seen an increase in sales. Thanks AdRoll.

Jack & Winn Apparel Co.
United States
Over 1 year using the app
October 24, 2022

Very helpful customer service. Timely and effective. Highly recommended to receive high-value conversion.

Amazing Graze Flowers
Australia
Over 1 year using the app
November 21, 2022

Worked with Gauri T today and received great information that will be useful with my account, thanks Gauri T!

Fly Trend King, LLC
United States
Over 1 year using the app
Edited February 17, 2023

The dashboard is easy to navigate and there are lots of helpful blogs on adroll website about creating ads etc. The customer service is absolutely lightning fast and I always have a reply instantly. Manoj has been especially helpful today and has given me lots of great advice on my retargeting campaigns.

Daniel Pare
United Kingdom
Over 1 year using the app
September 16, 2017

Awesome app and a must have for e commerce!

Fairfax And Favor 2
United Kingdom
About 1 year using the app
Edited January 26, 2021

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

artiplanto
Canada
About 1 year using the app
November 23, 2021

We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!

Restaurant Equipment Online
Australia
About 1 year using the app
July 1, 2021

Awesome app. Very easy to use! If you have any problems, the customer support is extremely dedicated and helpful.

Decor Junky Inc
United States
About 1 year using the app