Reviews (514)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

Edited January 26, 2021

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

artiplanto
Canada
About 1 year using the app
November 23, 2021

We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!

Restaurant Equipment Online
Australia
About 1 year using the app
July 1, 2021

Awesome app. Very easy to use! If you have any problems, the customer support is extremely dedicated and helpful.

Decor Junky Inc
United States
About 1 year using the app
June 27, 2016

Just getting started with this app, like it so far.

Daniel
Utzy Naturals

Wholesomenutritionals
United States
About 1 year using the app
May 31, 2023

Manoj has been a wonderful support partner getting our brand started with Adroll. They have been extremely concise and clear on providing recommendations and we believe Adroll is a great source for businesses looking to optimize ad campaign management. Many, many thanks!

Monique Morin Lingerie
United States
About 1 year using the app
Edited March 2, 2022

I contacted live chat and the service was outstanding. The integration assistance and strategy support provided by my agent was exceptional. I'm new to this app and the customer service laid out everything i need to know to get started right away. I highly recommend using this app to retarget your customers, especially with the in-depth algorithm they have in place!

Fast Abs
United States
About 1 year using the app
March 23, 2023

We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant.
Additionally the support crew are super responsive and very helpful.

Toyworld Aus
Australia
About 1 year using the app
March 18, 2022

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Southern Strut Brand
United States
About 1 year using the app
March 22, 2021

We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.

Dermalogica AU
Australia
About 1 year using the app
September 20, 2021

The support staff is very helpful and knowledgeable!
The staff was able to troubleshoot and provide optimizing actions.

JS Dental Lab
United States
About 1 year using the app