Reviews (499)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective retargeting capabilities and exceptional customer service, noting a significant boost in ROI. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration, which simplifies product and data synchronization for campaigns. Advanced targeting options and comprehensive support from live chat and account managers are also highlighted, contributing to increased site traffic and sales.

May 14, 2021

Highly recommend this app for eCommerce brands. Takes just 5 minutes to integrate your store with Adroll with super easy steps. Once set up, you're ready to start dynamic product retargeting right away! The Adroll support team are super responsive (live chat with a human)....

Owls Matrix
United States
Over 1 year using the app
August 29, 2023

AdRoll has been a great addition to our advertising arsenal. The support is very helpful and setup is pretty straightforward. We've been running a few campaigns over the course of 6 months or so and have been pleasantly surprised at our results. The integration with Shopify really helps propel their services to the next level. The ability to easily leverage our data from Shopify makes AdRoll stand above the competition. Give them a shot, you'll be happy!

SewingMachine.com
United States
Over 1 year using the app
August 19, 2022

I used the app to help with building up traffic and get sales. The traffic slowly imroved but I'm not able to have the time and actually site with the program. I did have an issue with logging in through the shopify app and found you have to do it directly. If you have the time and energy to put towards it I'm sure this will help the store a lot.

moorganstern
United States
Over 1 year using the app
December 5, 2017

Works good, not the best customer support for low budgets but still does the trick. Hoping to win that gift-card from writing a review! Can someone from adroll confirm that i'm entered to prove that this contest is real ;D

Shopset4lyfeapparel
Canada
About 1 year using the app
Edited September 14, 2021

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

The Plated Project
India
About 1 year using the app
July 19, 2022

had an issue with subscription, but the support chat helped me fix it quickly.......................

ApatheticArt
United States
12 months using the app
February 3, 2016

Awesome App, so much easier than setting up your own retargeting campaigns!

Hoverboard Authority
Canada
12 months using the app
July 5, 2016

Easy Install. Great app. Recommend

Studio Lbw
United Kingdom
10 months using the app
August 3, 2022

I like the app, it has good customer support and features once you get to understand it. It did take a while to figure out some of the other basics and policies.

Cool Dude Cycling
Hong Kong SAR
10 months using the app
February 20, 2022

Great customer service, they could easily solve my problem online in a few minutes. Their chat system is great and quick response.

Spice In Kitchen
Australia
8 months using the app