Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

December 11, 2024

AdRoll has been a game-changer for our Shopify store! The integration is seamless, and the retargeting features help us bring back customers and boost sales. Easy to set up and delivers great results. Highly recommend!

Lister Cartwright
United Kingdom
5 months using the app
December 11, 2024

Great customer service

Audio Advice
United States
2 months using the app
December 11, 2024

Highly Recommend, easy integration!

Do All Outdoors
United States
2 months using the app
November 9, 2024

My experience has been awesome with AdRoll. I had an issue that needed to be fixed and was taken care of by an assistant by the name of Meghana Nakirikanti in which she did an absolute awesome job in helping me out on which I was having trouble with. And again thank you guys so much for the awesome help.

Pawsome pets
United States
6 days using the app
October 7, 2024

Top notch customer service!!

LXIX GOLF CLUB
United States
2 months using the app
December 11, 2024

We’ve been using the AdRoll Shopify app for a few months now, and overall, it’s been a fantastic tool for boosting our online advertising efforts. The integration with Shopify is seamless, and it allows us to easily sync our product catalog and set up retargeting campaigns with minimal effort.

Pros:

- The app provides a robust set of features for retargeting and prospecting, which have helped us drive traffic and conversions.
The dashboard is intuitive, making it easy to monitor campaign performance and adjust settings in real-time.
-We appreciate the automation features, which save us a ton of time compared to manually creating ads.
- Their customer support team is responsive and helpful, which makes troubleshooting much easier.

Overall, AdRoll is a great solution for Shopify store owners looking to expand their digital advertising reach. While there are a few areas for improvement, the app is definitely worth considering for its ease of use and solid performance.

Oat Haus Wholesale
United States
1 minute using the app
November 10, 2020

AdRoll has helped us promote our business in a variety of ways. We appreciate being assigned an account manager so we know who to go to with questions. Our account manager Carson is extremely helpful in educating, understanding our companies needs and executing campaigns that do just that. They provide data to show how your campaigns are helping your business and provide feedback when changes may need to be made.

Savannah Sevens Western Chic
United States
Over 8 years using the app
September 8, 2024

Great app
Great cuatomer service
Just started my advertising with them . And they are professional

Thank you for the app

CodeXDeal
Egypt
1 day using the app
July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

Shady Rays® | Polarized Sunglasses
United States
Over 7 years using the app
AdRoll replied July 22, 2020

Hello there!

This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may have. Feel free to reach out to me as well!

Cheers,
Ewa

May 26, 2021

App is very easy to integrate with Shopify, ad platform/interface is easy to navigate and customer service is always very helpful. Our Account Manager, Carson, is always proactively reaching out to share new growth tactics to encourage performance improvements and never shoes away from lending a helping hand when our team's capacity is limited.

ISOtunes.com
United States
About 7 years using the app