Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

January 19, 2024

Support is really great, I can not fault them at all. They are very very helpful and they support me through everything.

SmartwhipUK
United Kingdom
2 days using the app
February 17, 2024

I highly recommend to be a part of AdRoll family, it’s one of the best, specially the customer service agents they professional respectful agents, and special thanks to Agent Joshwin

Ark511
United Arab Emirates
About 1 hour using the app
November 30, 2023

Straight forward plugin to help advertise our business.

Reebok Australia
Australia
About 2 months using the app
November 23, 2023

Customer service is very good. Extremely helpful with walking me through important changes. Shout out to Manoj for help on US Thanksgiving!

Baby Merlin's Magic Sleepsuit
United States
3 months using the app
November 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

MrInappropriate
United Kingdom
7 months using the app
November 5, 2023

AdRoll on Shopify is a game-changer. Their 24/7 support is top-notch (special thanks to Uday!), and they've made ad campaigns a breeze. The integration with Shopify saves time, and the Shopify ad credits month offsets costs.

PROS:
Exceptional support
Seamless Shopify integration
Financial support with Shopify ad credits

CONS:
Requires some patience for the algorithm to learn and target effectively.

In summary, AdRoll for Shopify is a must-try for eCommerce businesses. Outstanding support, seamless integration, and cost-saving incentives make it an excellent choice. Just be patient for optimal results.

Tavy Tavy
United States
About 2 months using the app
February 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Pro Bike Supply
United States
Almost 8 years using the app
December 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Ephin Lifestyle Holdings Corp.
Canada
Over 6 years using the app
September 23, 2020

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Ice Shaker
United States
About 6 years using the app
October 28, 2020

Great customer service and an app that truly helps drive sales! AdRoll's team is always there to help you strategize and optimize campaigns to benefit your business.

I Love Pillow
United States
Almost 6 years using the app