Reviews (514)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

January 4, 2021

The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.

The Bell Collection
United States
About 1 year using the app
August 20, 2021

Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.

PENNEY + BENNETT
New Zealand
About 1 year using the app
May 21, 2020

Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!

NaturalAnnie Essentials
United States
About 1 year using the app
March 11, 2022

Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D

SBT Alati Beograd
Serbia
About 1 year using the app
Edited February 26, 2021

The integration with Shopify was super easy and there support team is excellent and I get them every time I need help.

Shopky
United States
About 1 year using the app
September 7, 2023

The onboarding process was very smooth, and their team has been actively involved with our campaigns since day one. I'm really surprised at how 'hands-on' they've been compared to other agencies/platforms.

The app works fine. We've had no issues.

The Balcony Garden
Australia
About 1 year using the app
March 14, 2016

Adroll is great to get visitors back onto your site. If you set it up correctly (and Adroll makes it easy), when a visitor comes to your site and leaves, with or without buying, your ad will follow them around on the internet to keep your store "top-of-mind".
I've received a lot of return visits/orders through Adroll.

Funky Moose Records
Canada
About 1 year using the app
August 6, 2021

Excellent service, very friendly and helpful. I am looking forward to good results. I had some questions when i was doing the initial set up and the customer service was above and beyond.

Bella Bodz
Australia
About 1 year using the app
July 12, 2021

The support for this App is second to none. The best experience. The app itself intuitive and easy to figure out. Already had conversion attributed to my campaigns. Recommend

Wedding Traders
Australia
12 months using the app
September 9, 2017

I would definitely recommend this app if you are looking for easy retargeting we had traffic in the first 24 hours! Adroll should start Email Markiting for india also ASAP. Over all satisfied with this App.Its really usefull app for my store www.zinnga.com

Zinnga
India
12 months using the app