Reviews (514)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

March 20, 2022

Great app. Makes running dynamic shopping ads a breeze. With just a few clicks you can get a whole campaign going. Love using this service

Alpha Alley
United States
12 months using the app
November 9, 2017

AdRoll has been great. Our CPA is a little lower than our current social ads, because of their bulk purchasing. We are also doing a lot of outreach and time will tell if that strategy is positive for the long run, but so far we have a 3-4X ROI.

I would recommend the app to companies ready to make the jump from just social ads to a more robust advertising strategy.

Made By Mary
United States
12 months using the app
June 25, 2021

We’ve been very impressed with the performance of our ad campaigns with AdRoll. The ability to retarget customers and reach prospecting customers has been invaluable to our digital marketing strategy. Our account manager, Serena, and the team go above and beyond to help us deliver on our goals, along with providing well-founded solutions to any business problems we have.

FRANKiE4
Australia
12 months using the app
November 23, 2020

This is one of the best tool for promote business in good process, this tool has very good feature, which will help you to present your Brand in quality. I am getting support on any time and also get solution 100%,. I really like this tool and I have already recommended this tool to my friends as well.

SourceItRight
India
11 months using the app
June 21, 2021

Best support and service. I contacted support and reply very fast and helpful.I recomment app for all people using spf for business.

Tatkuink Clothing
United States
11 months using the app
March 3, 2021

I have started using this APP and so far its doing very good... I am looking forward to scale it more

fashionnaari
India
11 months using the app
July 30, 2020

We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.

3V Gear
United States
11 months using the app
AdRoll replied July 31, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at customermarketing@adroll.com if you’re open to discussing more!

Cheers,

Ewa

January 18, 2023

I reached out to AdRoll support about my integration with Shopify. Rohini R was incredible. He was very knowledgeable about the integration process and wasable to help me with my integration. Thanks so much.

Stenhouse Publishers
United States
11 months using the app
December 7, 2020

Adroll is easy to install, there support team staff , Staff member Gary he is very good in clear my doubt and help me to create my 1st campaign successful. he guide me each step, i give A+ . thank you Adroll,

OptimMart Internationale
India
11 months using the app
February 3, 2016

Kelsie was great to work with! Love the dashboard and ease of use!

Knitted Belle
United States
10 months using the app