Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

September 6, 2017

Adroll's platform is incredibly easy to use and understand. They incorporate quantifiable data with visuals that help you understand what's working, and what isn't. If I've ever had a question about anything I see in my account the support team has ALWAYS gotten back to me very quickly. Great product with a great team. I'm extremely please with they're platform.

Patrick Adair Designs
United States
About 2 months using the app
July 17, 2020

bro these guys scam you, once you add your payment method the home screen goes white. don't trust these scammers

Feral
United States
Over 1 year using the app
AdRoll replied July 22, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

I'm sorry to see such a negative review about AdRoll. Can you please share the email address associated with your ...

November 22, 2022

I have had Adroll for around 6 months and not got around to fully utilizing it and taking advantage of all its functions. Rohini was super helpful and it really help me understand just how powerful of a tool this can be when used properly. We had great success with adroll when we started using it but we were just scratching the surface. Now thanks to their help and advice I feel we are ready to ...

DARKCIRCLE®
United Kingdom
About 3 years using the app
November 30, 2023

Straight forward plugin to help advertise our business.

Reebok Australia
Australia
About 2 months using the app
June 9, 2021

Adroll is very easy to implement and work with. Carson, our contact at Adroll, is always responsive and helpful with our questions. Their customer support team is knowledgeable and the turnaround on any service needs is typically as fast as you would hope for. We continue to be happy Adroll clients and will continue to use the service for some time.

GreenBroz
United States
About 2 months using the app
November 5, 2023

AdRoll on Shopify is a game-changer. Their 24/7 support is top-notch (special thanks to Uday!), and they've made ad campaigns a breeze. The integration with Shopify saves time, and the Shopify ad credits month offsets costs.

PROS:
Exceptional support
Seamless Shopify integration
Financial support with Shopify ad credits

CONS:
Requires some patience for the algorithm to learn and target ...

Tavy Tavy
United States
About 2 months using the app
Edited November 1, 2021

I am very pleased with this application, this platform for the development of my business. I really hope that this is where my business will start to grow and develop. Technical support at the highest level. I am very satisfied.

Sneakerstox Store
Belarus
About 2 months using the app
November 12, 2019

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? ...

Ultra Seller
United States
Over 1 year using the app
AdRoll replied November 14, 2019

Hello there,

This is Ewa from AdRoll's Marketing Team.

Thank you for taking the time to let us know how we’re doing. I am very sorry to hear we haven’t met your expectations. ...

September 12, 2017

Amazingly quick integration and highly responsive tech support!

Retro Modding
Canada
About 2 months using the app
October 19, 2015

Love Adroll, definitely the highest value PPC advertising! If you aren't using adroll you are leaving money on the table!

Kids Glasses Jonas Paul Eyewear
United States
About 2 months using the app