Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

November 23, 2020

This is one of the best tool for promote business in good process, this tool has very good feature, which will help you to present your Brand in quality. I am getting support on any time and also get solution 100%,. I really like this tool and I have already recommended this tool to my friends as well.

SourceItRight
India
About 1 month using the app
December 8, 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Simply Magnetic Me
United States
About 1 month using the app
Edited June 13, 2023

The adrol team seems to be experiencing cutbacks lately. We have been with them for years, but unfortunately have experienced a loss of personalized service. We received an email that our personal rep we have been with for yrs is "not working for the company anymore" and we were directed towards "general inquiries" for future assistance. Not pleased:(

Good Morning Snore Solution
Canada
Over 3 years using the app
Edited August 11, 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! ...

P.L.A.Y.
United States
About 1 month using the app
March 13, 2017

AdRoll is a fantastic App and Service. Re-targeting is very important for any business and AdRoll really does it well. They create stunning ads and manage campaigns seamlessly. I give them 5 stars and would highly recommend.

Awesome Sauce Gifts
United States
About 1 month using the app
November 6, 2017

Love ad roll, RETARGET, RETARGET, RETARGET, and RETARGET! Ad roll is the best retarget software!

Suprememeshop
United States
About 1 month using the app
January 18, 2023

I reached out to AdRoll support about my integration with Shopify. Rohini R was incredible. He was very knowledgeable about the integration process and wasable to help me with my integration. Thanks so much.

Stenhouse Publishers
United States
About 1 month using the app
November 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

MrInappropriate
United Kingdom
About 1 month using the app
March 14, 2016

Great customer service, easy to set up. Instant results.

Hyperchiller Iced Coffee Maker
United States
About 1 month using the app
Edited December 2, 2019

Easy to Install and Setup. My Flower Shop www.milenabouquet.com is using the APP and AdRoll to manage some retargeting campaigns

Milena Bouquet
United States
About 1 month using the app
AdRoll replied December 3, 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the ...