Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform and effective retargeting tools that boost conversions. Its seamless Shopify integration, responsive customer support, and detailed analytics simplify campaign management. The app supports multi-channel marketing and offers competitive pricing, solid ROI, advanced targeting options, helpful account managers, and automation tools, enhancing marketing strategy and efficiency.

September 24, 2021

The use of UTMs and Ad Library can be a bit confusing when setting up. However, customer support is fantastic and will help you with everything

Mycle Bikes
United Kingdom
About 1 month using the app
July 9, 2016

Terrific extension and super easy to get going off the hop

Northern Kids
Canada
About 1 month using the app
September 18, 2019

Giving 4 stars because it does a good job and the support can be there.. but I find the ROI not as great as other ways and it would be nice to have some sort of AI to help improve the ROI. Doing that would actually mean a higher budget for us to spend anyway! we use it for our personalised jewellery www.annalise.co.uk

Annalise Jewellery
United Kingdom
Almost 2 years using the app
December 17, 2017

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct ...

Vitaclean Shower
United Kingdom
About 1 month using the app
November 19, 2021

The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.

Coolmetech
Hong Kong SAR
About 1 month using the app
July 2, 2017

Expensive and makes the site run a couple seconds slower-- but it ultimately gets the job done. We might switch to another retargeting company but, for now, this is what works for us!

Happy Pet Labs
United States
About 1 month using the app
April 15, 2017

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!

Ironsight
Canada
11 months using the app
March 14, 2016

So far (a month) we are averaging $10 in conversions to every $1 spent. Seems pretty great to me!

Rosesteacupstest
United States
About 1 month using the app
January 17, 2018

Great app! Makes it so easy to run multiple ads, across multiple placements, against your main goal. The automation makes management super easy for a small biz like ours- the allocates budget, picks placements and creatives according to what is performing best. So easy! Performance is pretty great too ;) Definitely recommend!

Toki Mats
United States
About 1 month using the app
January 26, 2021

AdRoll is a great marketing app to integrate with Shopify! ( I have tried many! ) It was very easy to set up and use. Their customer service is excellent! A quick shout out to Gary who went above and beyond to help me with my target audience and had some very enlightening suggestions about the changes to make so that all my campaigns run to get the max out of my budget and get the best results!

Kitchen Pro USA
United States
30 days using the app