Reviews (514)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

September 24, 2021

Today is my first day on AdRoll and I contacted chat support with some quick questions that I had. Gary O. went above and beyond answering my questions and making sure that I was set up for success down the road.

RARE.
United States
7 months using the app
December 17, 2017

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct FB platform. Thanks ADRoll !

Vitaclean Shower
United Kingdom
7 months using the app
March 14, 2016

Great customer service, easy to set up. Instant results.

Hyperchiller Iced Coffee Maker
United States
7 months using the app
October 8, 2017

So far so good, responsive customer service, conversions coming in, hoping to be able to track them properly

Hog Furniture
Nigeria
7 months using the app
November 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

MrInappropriate
United Kingdom
7 months using the app
April 22, 2022

Amazing Customer Service! I got the guide I needed to first using this app, answered all my questions, very happy!

shophope.co
United States
6 months using the app
March 23, 2023

Easy to use! Adroll is a great and effective tool thats easy to integrate with our Shopify store. We've seen an uptick in conversions since we've implemented Adroll.

Readybrush
United States
6 months using the app
March 27, 2023

Adroll is user-friendly and customer service did a good job, mostly responding to emails within an hour. the experience was great. highly recommend.

Living and Home
United Kingdom
6 months using the app
April 7, 2022

i used this app to help with starting a campaign for my Shopify store and the setup was so easy i could do it my self but i decided to go with help from their support and my last interaction with chat support was with Uday And let me tell you they provided me with so much support im blown away an happy to begin my journey running ads with them

Meta Martz
United States
6 months using the app
August 30, 2021

Great service, very helpful, you go above and beyond to help, good experience, they really want to help you become successful!!!

WellnessMats
United States
6 months using the app