Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.
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I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!
This app really helped us get traffic and sales very quickly. We were very surprised and relieved at the same time. We recommend this app.
Hello there,
This is Ewa from AdRoll's Marketing team.
Thank you for taking the time to let us know how we’re doing! It's always great to see such feedback from our advertisers. If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?
If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.
Cheers,
Ewa
Customer service is on top! Yes it's confusing at first but they're really helpful and answered all my questions and showed me exactly how to use this app
awesome and easy to use. very effect tool when it comes to re marketing! highly recommended
Customer service is fantastic. Nice, friendly. They help me through every single step. Highly recommend.
Great ads platform and customer support. Especially their dedicated Shopify Strategy Specialist Gary. This guy made clear all things to us.
Great team of people who are always look out for us. Being new to the game, it is nice we got a group to watch after us and make sure our ads are performing well.
Great service: Adroll helped us achieve >10 ROAS. Very quick to set up and get campaigns going: The automated HTML5 creatives that could have taken a long time/resources to create in house were ready in seconds. Same with tracking. It really removed all the trouble you normally go through setting up display ads campaigns. Amazing client service/support as well - our account manager Serena has been extremely helpful and proactive providing us all the information we need to drive business growth. Ideal for retailers with low display advertising/creative resources.
We use AdRoll to manage all of our retargeting in one place (FB, Display Ads etc.) We understand the importance of staying front of mind of our customers through retargeting and through AdRoll we have been able to do this as effectively as possible. Shout out to our amazing account manager Diksha for genuinely caring about our business & working with us to get the best outcome!
I've heard good things about Adroll and that's why we started to use it. I was more impressed by the customer support over chat. They are quick and I think this is what every business needs. Quick help and straight back to business :)