Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

September 11, 2018

Very easy to use for retargeting! The dashboard makes it easy to view my results from the campaigns.

RagingDeals
United States
3 months using the app
January 6, 2016

Super easy to set up campaigns and the complimentary ads to start looked amazing! Love the $60 credit to to take it for a test drive :)

The Scarlet Boutique
United States
3 months using the app
August 16, 2022

This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)

Mayveda Jewellery
United Kingdom
3 months using the app
Edited April 7, 2018

Edit: Soon after the review they fixed the problem for me.

Worst support I have ever seen. The "team" has no idea what they are doing. I have a problem that prevents me from using the app, very simple problem that they have no idea how to fix. I'm happy to change this review later if they get something done. I have tried to get this fixed forever now but the support is full of unprofessional people who have no idea what they are doing.

Nopstores
Finland
3 months using the app
April 10, 2022

Great custom service, Sannidhi helped me a lot with my first campaign are not able to approve. Highly recommend,

weeklypick
Canada
3 months using the app
March 30, 2021

So far so good. I had lots of little issues, but support was very helpful, even doing a lot in the backend. Highly recommended.

Davails
Canada
3 months using the app
August 17, 2022

Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.

Hit Happy Tennis
United States
3 months using the app
July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

Dropnos
United States
3 months using the app
April 13, 2021

I used this app to set up retargeting campaigns across the web. The campaigns were fairly easy to set up and were effective. I like that adroll allows easy all in one access to other advertising platforms besides Facebook/Google.

Hell Mountain Country Store
United States
3 months using the app
October 26, 2021

Five star customer service, Shams helped me set up and optimise my campaigns, he gave me lots of helpful advice and guided me thought everything. Amazing support.

Paw & Glory
United Kingdom
3 months using the app