Reviews (517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly platform and effective retargeting tools that boost conversions. Its seamless Shopify integration, responsive customer support, and detailed analytics simplify campaign management. The app supports multi-channel marketing and offers competitive pricing, solid ROI, advanced targeting options, helpful account managers, and automation tools, enhancing marketing strategy and efficiency.
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Best retargeting app! I've tried multiple retargeting apps and this one is the most advanced.
Although it took some time to understand how are the things working, after our data analysis, everything was clear. ROI 7.3x is not seen commonly! Recommend
Great customer service and a user-friendly interface. Gets me a lot of traffic every day and has some smart AI campaigns to offer as well.
Spend $ 2000, only 25 website clicks. Very unsatisfied.
Made 6 campaigns but nothing. This is disappointing and losing money.
Great customer support!!! I'm looking forward to work with Adroll in the future. That's easy to use.
AD ROLL DOESN’T WORK. DON’T USE IT! They sucker you into buying a membership that you can’t get out of. There are other free options out there that works a lot better such as Taboola (which is the same platform they use), AdWords, MSN Ads and more. I signed up because I was given an account manager that helped me manage my account and I thought she was going to make this easy. Well, she helped me ...
Hello,
Tatiana here from the AdRoll Customer Support Team.
I wanted to express my gratitude for sharing your feedback with us.
I'm truly sorry to hear that the results of ...
Holy cow. These guys are impossible. I have days into trying to work with them to get a set of ads up. They designed the ads then took them down because the ads they designed somehow broke their rules. There support attempts to be helpful but can't answer why my ads keep getting taken down and promise to get back to me. It is like bugging someone to take my money. I would give worse than 1 star ...
So far so good, responsive customer service, conversions coming in, hoping to be able to track them properly
Update after AdRoll answer: Just proving this third party app recommended by Shopify is a scam. They claim I opted out to receive invoices which is something I never did and does not even make sense to have done. I have been working with Shopify and the app store since 5 years now and I have never had such issues and charges for an app we have never used: 80 USD per month! Unbelievable.
Be ...
Hi there,
Tatiana from AdRoll's Customer Support team here.
Thank you for sharing your feedback with us. I truly appreciate your constructive input as it helps us identify ...
AdRoll support is awesome. They will not stop until they have answered all of your questions! Great app!