Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

October 6, 2022

Amazing app! The retargeting campaign options is easy to use, and pretty much gives you all the tools you need to start running ads in minutes. You start seeing results right away, and if you ever need help with anything, the support you get is outstanding! - Shoutout to Hamsa for helping me out :)

Nordicmamas
United States
2 months using the app
December 24, 2022

I have received a great support from Ankita B , very nice this is that kind of support am looking for , again thank you for your great support.

JOBYBESTONLINEPRODUCTS LLC
United States
2 months using the app
July 9, 2016

Terrific extension and super easy to get going off the hop

Northern Kids
Canada
2 months using the app
March 5, 2021

Very easy and smooth integration. Ewa has been really helpful in providing assistance during the process.

naturadika.es
Spain
2 months using the app
March 30, 2021

AdRoll support is awesome. They will not stop until they have answered all of your questions! Great app!

Health Naturals
United States
2 months using the app
December 7, 2020

Smooth and easy integration. It took 5 mins to install the app, which happened without any unexpected problems.

Aava Labs
Finland
About 2 months using the app
January 18, 2021

They have a Great Customer support. i contacted them and Agent Ewa Helped me almost for an hour with so passions.

RivilCivil
India
About 2 months using the app
February 6, 2020

Simple integration with Shopify. When compared to configuring FB Ads and Google Ads from the ground up massive time saver. Recommended by https://homeontheswan.com/

Home on the Swan
Australia
About 2 months using the app
AdRoll replied February 6, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa

January 25, 2021

AdRoll is a great app to integrate with shopify. Super easy to set up and use. I had some difficulty running email campaigns but Gary at customer support was a huge help. Everythings been running smoothly ever since!

Easy Pickins
United States
About 2 months using the app
January 25, 2021

I truly love this app. I believe my profits are really going to improve after utilizing this app. Some aspects of the app was confusing but the support them really helps with that. Now, I really understand it.

TABMBAT™️
United States
About 2 months using the app