Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

March 22, 2024

The support we have received is super helpful! They are very informative and advise where to apply best practice.

Linzi
United Kingdom
Over 6 years using the app
December 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Ephin Lifestyle Holdings Corp.
Canada
Over 6 years using the app
September 23, 2020

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Ice Shaker
United States
About 6 years using the app
Edited December 11, 2024

AdRoll has been an excellent tool for our footwear business. We run ads continuously throughout the year, and it is easy to make adjustments on the fly. Whether it be dynamic ads pulled straight from our product feed, video, or static displays, each option allows for a range of customizable features that can be tailored to fit our exact needs. I highly recommend to any digital marketer or online business looking to expand their ad strength and visibility across the internet!

Lems Shoes
United States
About 6 years using the app
October 28, 2020

Great customer service and an app that truly helps drive sales! AdRoll's team is always there to help you strategize and optimize campaigns to benefit your business.

I Love Pillow
United States
Almost 6 years using the app
Edited September 5, 2022

We've used AdRoll for years with great success and began setting it up to help a new evolution of our business. Very easy integration with Shopify. Important to note- while AdRoll works very well on its own and for the most part requires very little monitoring, the AdRoll chat team (24/7) is always ready to help with suggestions to improve performance. Their insight and experience make all the difference. We have come to rely on Adroll's retargeting campaigns, which are very effective in balancing our outward advertising campaigns. Thank you!

General Knot & Co.
United States
Almost 6 years using the app
Edited August 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Jetty
United States
Over 5 years using the app
December 17, 2020

Great app, works flawlessly with our website and makes it easy to deploy ads. The support is superior, wether you are trouble shooting, or need help with your strategy. Adroll is fantastic, just like the app.

Koch Lincoln
Canada
Over 5 years using the app
May 14, 2021

The integration and setup is quick and easy. I appreciate the analytics and reporting metrics that are available at all spend levels. Very user-friendly if you're familiar with digital ad terminology.

Appointed
United States
Over 5 years using the app
November 30, 2017

I work on multiple websites, quite a few for my clients and one for myself (PROShopWorld.com), I use AdRoll for all my clients and my business and return is worth every penny and every second. This is one of the best and easiest tool I have used in my 15 years of marketing experience. Amazing for brand awareness and letting your prospects know about your brand and ultimately convert them into customers.

Highly recommended.

Proshopworld
United States
About 5 years using the app