Reviews (515)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.
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My Experience with AdRoll as a Small Store Owner
As a small store owner, I'm always on the lookout for effective ways to increase traffic and sales. I decided to give AdRoll a try, hoping it would help boost my online presence. Here’s my honest experience:
Pros:
Great Customer Service: AdRoll's customer service team was responsive and helpful whenever I had questions. They made sure to address my ...
Hi there,
I am Rohini from the AdRoll Customer Support team.
Firstly, I’d like to thank you for bringing this to our attention. I’m genuinely sorry that your experience wasn’ ...
Great customer service. Love the ease with which we can integrate Shopify retargeting
The support we have received is super helpful! They are very informative and advise where to apply best practice.
Top notch customer service!!
Great app
Great cuatomer service
Just started my advertising with them . And they are professional
Thank you for the app
We've been using AdRoll for Marketing and Advertising for years and it's a game changer. The customer support team is very responsive and knowledgeable. I highly recommend this company / app!!
I had may ploblems with Ad Roll :
1. Dynamic Campaign Photos Problem: Dynamic campaigns often select random product images, ruining the brand’s image.
Impact: This can seriously compromise the visual identity and appeal of the brand, especially for a luxury fashion brand that relies heavily on aesthetic consistency.
2. Logo Issues Problem: The color of the logo changes in the dashboard, and ...
Hi Celeste, thank you for sharing your feedback with us. I am sorry to know our support did not meet your expectations. We've thoroughly reviewed every concern and every chat ...
customer service - meghana nakirikanti helped me well
I did like the idea of the platform but I had a few issues. 1) No matter what I did I could not get my google account to connect. There was even a third party app google recommended to transfer account data but even that didn't work so there was a big platform missing for my ads. 2) Probably more importantly for me was that they put pretty big holds on your credit cards for the ads. I set up an ...
Hi there,
I am Rohini from the AdRoll Customer Support team.
First and foremost, I want to express my gratitude for taking the time to share your experience with us. I'm ...
I am very happy with Ankita. This is the first time I have created an ad campaign with AdRoll, and Ankita guides me on how to do it with patience until I finish and submit the ads. Thank you so much, Ankita. You did a very good job.