Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

November 5, 2023

AdRoll on Shopify is a game-changer. Their 24/7 support is top-notch (special thanks to Uday!), and they've made ad campaigns a breeze. The integration with Shopify saves time, and the Shopify ad credits month offsets costs.

PROS:
Exceptional support
Seamless Shopify integration
Financial support with Shopify ad credits

CONS:
Requires some patience for the algorithm to learn and target effectively.

In summary, AdRoll for Shopify is a must-try for eCommerce businesses. Outstanding support, seamless integration, and cost-saving incentives make it an excellent choice. Just be patient for optimal results.

Tavy Tavy
United States
About 2 months using the app
July 6, 2020

Great ad support. They are very knowledgeable and able to make live improvements to your campaigns.

Copper Key Co.
United States
About 2 months using the app
Edited May 20, 2021

Just started using this App the support team are amazing always on hand to help, awaiting to see results from new campaigns. Easy shopify integration too!!!

Rhaika London
United Kingdom
About 2 months using the app
December 8, 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Simply Magnetic Me
United States
About 1 month using the app
Edited August 11, 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

P.L.A.Y.
United States
About 1 month using the app
December 9, 2020

Got major help today from Ewa S.. couldn't ask for a more friendly helpful and proffessional experience. Brilliant!

Poetry From The Heart
United Kingdom
About 1 month using the app
December 2, 2021

Amazing customer servise, only have some troubles because all my store and ads are in spanish, but they are helping me solve the problems.

Copainmx
Mexico
About 1 month using the app
Edited December 2, 2019

Easy to Install and Setup. My Flower Shop www.milenabouquet.com is using the APP and AdRoll to manage some retargeting campaigns

Milena Bouquet
United States
About 1 month using the app
AdRoll replied December 3, 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,
Ewa

November 19, 2021

The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.

Coolmetech
Hong Kong SAR
About 1 month using the app
September 19, 2021

Super easy to use and fantastic customer service. Perfect for people who don't know anything about marketing like me.

Kayagi Pillows
United States
About 1 month using the app