Reviews (322)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective retargeting and dynamic product ads that increase conversions and customer returns. They value its user-friendly interface, seamless Shopify integration, and multi-channel campaign management. The app offers robust analytics, responsive customer support, and smart automations. Merchants also appreciate the strategic advice from account managers and report a strong return on investment due to advanced targeting and cost-effective marketing campaigns.

May 12, 2023

Okay today is my first day. This is just the install and pixel. Gauri, was very nice and stayed patient with me. i will write after running my first native ad to build brand awareness. Thank you!

Plusletics™ Apparel Brought To You By Fitness Chick Enterprises, Inc.
United States
About 1 hour using the app
August 16, 2022

This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)

Mayveda Jewellery
United Kingdom
About 1 hour using the app
February 5, 2024

Really perfect service, patience and guide every step.

Dario Raia Antiquariato Modernariato Vintage
Italy
About 1 hour using the app
October 11, 2021

A very simple interface as compared to the complex Fb ad manager. I have started with 1 campaign so can't comment on performance as of now. I will edit my review after few weeks.
Special thanks to Rishiraj who was the support executive on chat as he was patient enough to hear and solve all my queries.

RishiRich Jewels
India
1 day using the app
August 26, 2021

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

Poshey
United States
About 1 hour using the app
November 4, 2021

I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.

Supplement City USA
United States
About 1 hour using the app
March 28, 2021

We use the Adroll APP extensively for its fantastic Brand Awareness capabilities as well as retargeting our current customers and lead generation for brand new clients. Its an invaluable tool in our overall marketing stack. Our account manager is always available and the support team are incredibly helpful.

Diamond Exchange
Australia
About 1 hour using the app
May 15, 2023

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

HearMore4Less
Cyprus
38 minutes using the app
December 23, 2021

Very helpful customer service and very effective ads. I get a ctr of 5% on fb for one business and I've just set up another 2 businesses on adroll. I highly recommend them.

Jamillah Fashion
Australia
28 minutes using the app
October 26, 2021

I downloaded this app to assist with marketing my online store products and it was a very easy integration to shopify

LivBelle Beauty
United States
27 minutes using the app