Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

January 25, 2023

great service and great customer support aswell as an optimized look feel and gestures i love using adroll as my main ad provider

Simple Wellness
United States
27 days using the app
May 1, 2017

Great for remarketing! Easy interface, too.

Standdesk Two
United States
27 days using the app
February 4, 2023

Excellent customer service, thank you! I am new so still learning during the free trial, and there are a few restrictions due to Meta issues, and geographical issues such as features only limited to Canada and the US, but so far so good!

PEACOCK BAZAAR
United Kingdom
26 days using the app
January 6, 2023

Great assistance, fast reply by customer help. Fast and knowledgeble answers. Didn't used for so long to review my best :)

Earthgoodslife.com
Lithuania
26 days using the app
March 23, 2023

excellent customer service and always available! special thanks to Tatiana, were were chatting for over 3 hours even past her work hours and she answered all my questions plus more! she was super patient and knowledgeable about the product and gave great recommendations on how to use the app features. it's such a comfort, since the platform itself can feel complicated and daunting for a first timer.

i am still in the process of making my campaigns and ads now, and can't say anything about the effectiveness of the app. But I will update my review once I get my ads running

Malaya
Philippines
25 days using the app
September 30, 2023

I installed AdRoll on one of my accounts and wanted to change it to another account but some issue came up. I contacted support and they worked relentlessly to fix the problem. Tatiana was giving me updates the whole way and we got the problem solved in no time.

The app itself is working great and easy to use. I will still explore more to get the most of it, but I was already impressed by the amazing customer service!

Sedona Face
United Arab Emirates
24 days using the app
September 9, 2015

Adroll has been pretty helpful. Just make sure you're targeting the right segments to get a positive ROI.

Living Essentials
Canada
23 days using the app
November 19, 2020

I do like the respond of the staff I chat with today. She is excellent in communication and hopes the other staff follow her footage.

PrettyLadies
United Kingdom
21 days using the app
January 5, 2023

I am very happy with their service, Gauri is very helpful and patient and helped me through the set up.

Mommies Best Mall
Norway
19 days using the app
January 14, 2022

Fast and friendly service, would definitely recommend. other ads applications can not even be half of this application. Thank you Anthony G. Thankyou Adroll.

Marblenia
United States
18 days using the app