Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and seamless integration, making it easy to set up retargeting campaigns and sync product catalogs. They appreciate the effective retargeting tools, responsive customer support, and detailed analytics for optimizing campaign performance. The competitive pricing, advanced targeting, and comprehensive features like automation and multi-channel marketing are also noted for enhancing customer acquisition and boosting sales.

August 6, 2021

Would highly recommend Adroll!. Very pleased with the customer support and the quality of their services. Probably one of the best platforms to use if you want to advertise your products and website, as to mention again; very helpful customer support via live chat.

HollisWilliams
United Kingdom
29 days using the app
March 18, 2021

A really useful application. I make a lot of money from the service it offers. The supporters are also very enthusiastic. Fighting

Mirosus
Vietnam
29 days using the app
August 29, 2023

I’ve been looking at different apps to help with my marketing efforts and AdRoll checked all my boxes and has been very user friendly.

The White Oak Collection
United States
28 days using the app
October 20, 2015

Really swift to use - 5 stars for simplicity. Will feed back more on the advertising effectiveness.

Moonbox
United Kingdom
28 days using the app
January 25, 2023

great service and great customer support aswell as an optimized look feel and gestures i love using adroll as my main ad provider

Simple Wellness
United States
27 days using the app
May 1, 2017

Great for remarketing! Easy interface, too.

Standdesk Two
United States
27 days using the app
February 4, 2023

Excellent customer service, thank you! I am new so still learning during the free trial, and there are a few restrictions due to Meta issues, and geographical issues such as features only limited to Canada and the US, but so far so good!

PEACOCK BAZAAR
United Kingdom
26 days using the app
January 6, 2023

Great assistance, fast reply by customer help. Fast and knowledgeble answers. Didn't used for so long to review my best :)

Earthgoodslife.com
Lithuania
26 days using the app
March 23, 2023

excellent customer service and always available! special thanks to Tatiana, were were chatting for over 3 hours even past her work hours and she answered all my questions plus more! she was super patient and knowledgeable about the product and gave great recommendations on how to use the app features. it's such a comfort, since the platform itself can feel complicated and daunting for a first timer.

i am still in the process of making my campaigns and ads now, and can't say anything about the effectiveness of the app. But I will update my review once I get my ads running

Malaya
Philippines
25 days using the app
September 30, 2023

I installed AdRoll on one of my accounts and wanted to change it to another account but some issue came up. I contacted support and they worked relentlessly to fix the problem. Tatiana was giving me updates the whole way and we got the problem solved in no time.

The app itself is working great and easy to use. I will still explore more to get the most of it, but I was already impressed by the amazing customer service!

Sedona Face
United Arab Emirates
24 days using the app