Reviews (494)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, simplifying ad campaign management across display, social media, and email. They commend the user-friendly interface and robust targeting options. The customer service is noted for its responsiveness and expertise, with additional support from account management and educational resources. Reviews highlight successful retargeting campaigns that have notably increased site traffic, conversions, and sales.

May 4, 2021

amazing experience. love how they work and cooperate with me to help me get set up and in a place to succeed.

Totally Products
United States
14 days using the app
November 4, 2021

I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.

Supplement City USA
United States
10 days using the app
July 6, 2021

Very good app, enthusiastic and fast support, use it to add money to your wallet, my friends used it a lot

apayprints
Canada
10 days using the app
June 1, 2021

Best Support and waiting for the first-month results, looking forward to recommending if we get better results.

CASETiNO
Australia
9 days using the app
August 12, 2021

This app is amazing! I've wasted so much money by doing my own ads. I love these options, and it's all so easy and quick to use. And to top it all off, the customer service is fantastic! I got immediate support, and the issue was resolved quickly and kindly. Sobhana was great! I hope to use this app indefinitely from now on.

Journal Jail
United States
9 days using the app
February 12, 2022

So easy to use and very useful I would rate 6 if it was there. The supporters were very nice and helpful

Trey's Clothing CO.
United States
9 days using the app
August 13, 2020

I've been using this app for my ads and my campaign. I really do love the apps. it Is very useful. I highly recommend it.

Nirvax
United States
9 days using the app
AdRoll replied August 14, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa

November 14, 2022

just started to use this app so far the support I got is amazing looking forward to seeing how it will work

Blak Hom
United States
8 days using the app
February 21, 2023

Excellent Customer Support and excellent app to make your Marketing campaigns. The platform is very easy to use and have too many options to optimize with a different kind of campaigns. Retargeting for example are one of the bests, great app!

Zombie Gamers
Mexico
8 days using the app
February 13, 2023

Amazing customer service from Prerana T. Was really helpful and resolved my issue quickly without any hassle.

Hairlesh
United Kingdom
7 days using the app