Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

September 11, 2018

Very easy to use for retargeting! The dashboard makes it easy to view my results from the campaigns.

RagingDeals
United States
3 months using the app
January 6, 2016

Super easy to set up campaigns and the complimentary ads to start looked amazing! Love the $60 credit to to take it for a test drive :)

The Scarlet Boutique
United States
3 months using the app
Edited August 17, 2021

I'm just starting and had some issues but within minutes Gary has helped me out and was everything clear. No waiting for customer service. Really great experience. I will explore more of the app and have a good feeling about it.

Tadalu
United States
3 days using the app
Edited April 7, 2018

Edit: Soon after the review they fixed the problem for me.

Worst support I have ever seen. The "team" has no idea what they are doing. I have a problem that prevents me from using the app, very simple problem that they have no idea how to fix. I'm happy to change this review later if they get something done. I have tried to get this fixed forever now but the support is full of unprofessional ...

Nopstores
Finland
3 months using the app
July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

Dropnos
United States
3 months using the app
October 11, 2022

Blij met de service, zeker een aanrader!! en geholpen door Tatiana heel klant vriendelijk en service gericht... nam zelfs de tijd om mijn advertentie te bekijken, en mij tips en tricks te geven. ben dankbaar!!

plantesparfums
Netherlands
3 days using the app
November 24, 2017

Although it took some time to understand how are the things working, after our data analysis, everything was clear. ROI 7.3x is not seen commonly! Recommend

Samarreta
Netherlands
3 months using the app
November 28, 2017

Really helpful, very easy to use, very responsive staff who will help set everything up at the drop of a hat, and so far, good return on investment, which is what it's all about.

Tovisorga
United Kingdom
3 months using the app
July 2, 2017

Expensive and makes the site run a couple seconds slower-- but it ultimately gets the job done. We might switch to another retargeting company but, for now, this is what works for us!

Happy Pet Labs
United States
3 months using the app
March 13, 2017

AdRoll is a fantastic App and Service. Re-targeting is very important for any business and AdRoll really does it well. They create stunning ads and manage campaigns seamlessly. I give them 5 stars and would highly recommend.

Awesome Sauce Gifts
United States
2 months using the app