Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

August 24, 2020

AdRoll is an excellent platform to accelerate growth. It's enabled us to gain a deeper understanding of our customers, improving outcomes and ultimately build even greater brand loyalty. We are blessed to have an incredibly proactive account manager and the whole team behind the platform provide outstanding support, helping us to achieve our business goals. Having worked with other solutions, this is our preferred partner of choice.

Arnhem Clothing
Australia
About 5 years using the app
February 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Pro Bike Supply
United States
About 5 years using the app
December 21, 2023

Simple to set up and the tech support is fantastic, but the best is that IT WORKS! We have a great ROI although mostly using the retargeting feature.
It integrates with Shopify seamlessly and I believe that is an APP that is a must for a new or established business.
Ciao!
Marco

Artistica.com
United States
Almost 5 years using the app
January 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Phase 5 Wakesurf Boards
United States
Almost 5 years using the app
April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

The Skin Spot
United States
Almost 5 years using the app
November 6, 2017

This is such a good tool for marketing, however I am not sure why my facebook ads doesn't run during this 20 days. The support team was sharp to spot that It wasn't working and fixed it for me, however it is still not working.
Despite that issue, I still give it a 5 stars.

Cosmetic Love
South Korea
Over 4 years using the app
May 13, 2024

RMS has found AdRoll to be an exceptional tool for display marketing. The platform's user-friendly interface and advanced targeting options allowed us to create tailored ads that reached the right audience with precision, ultimately maximizing our advertising ROI.

RMS Beauty
United States
Over 3 years using the app
October 31, 2017

AdRoll is a very user friendly service, that provides great ROI and real-time statistics.

Skuze Shoes
United States
Over 4 years using the app
June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Uma Oils
United States
Over 4 years using the app
September 3, 2020

AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.

tokyobike
United States
Over 4 years using the app