Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

Edited May 3, 2021

Really great app with even better support! Sophia from AdRoll has been instrumental in our growth of our brand, Go-To Skin Care on the Adroll platform, she has taken the time to understand the needs of our business and given us tips on how to continue to drive the best results possible.

Go-To Skin Care
Australia
About 4 years using the app
February 24, 2017

The AdRoll team created my ads and had me up and running same day during a busy holiday season. Since starting re-targeting ads in Nov 2016, I have had a 2.3X return on investment with AdRoll. It's a no-brainer for any small or large business.

Shahla Karimi
United States
About 4 years using the app
October 4, 2022

Tatiana was amazing and helpful. Now hoping it converts! The implementation was smooth, and I'm hopeful sales follow.

Tupelo Goods
United States
About 4 years using the app
Edited July 13, 2020

AdRoll is a great platform to extend your reach online and we mainly have used the retargeting portion of their platform. We really like our account manager and have seen very positive ROI figures (3x - 5x in the most conservative estimates, 10x - 15x in the more generous ones) from our spend. For the most part it's pretty hands off for a smaller team like ours and we appreciate all the support we get on the backend from them.

Gopurepressure
United States
Almost 4 years using the app
June 15, 2023

We have been using this app for a few years and are absolutely thrilled with the Adroll's team and how they have helped us. They make the process seamless for us, and we cannot recommend enough.

Farmhouse Pottery
United States
Almost 4 years using the app
AdRoll replied August 2, 2023

Hi there,

We're delighted to know that you had a fantastic experience with our support and are elated to know that we have been able to meet your expectations.

Providing excellent exceptional customer experiences is at the core of what we do. Please reach out to us if you have any queries, we'd be happy to assist.

Once again, thank you for choosing us and for being a valued customer. We continue providing you with the same level of excellent support.

Cheers!
Rohini

October 28, 2020

The AdRoll team has been amazing to work with. I didn't have time to fully manage and set up my ad campaigns so it's been great to have someone review and provide feedback on a regular basis.

Filthy Casual Co.
Canada
Almost 4 years using the app
February 18, 2021

Set up was simple! Was able to use first day. Support is good if you need any assistance. Would highly recommend!

UniformsInStock.com
United States
Almost 4 years using the app
October 31, 2017

It's a little confusing at times, but the customer service is excellent! And I'm quite happy with my ROI.

Nici6796
United States
Over 3 years using the app
September 13, 2016

https://luca-chiara.myshopify.com absolutely love this app... So easy to use. Their team is so great at helping you create amazing ads, takes mins to post them and the results solid. All around very very pleased!

Luca Chiara
United States
Over 3 years using the app
October 29, 2020

The adroll app has been a very easy integration for us. We have been with adroll for a few years now, and have had some amazing results. I Highly recommend this app and their services.

Total Ink Solutions
United States
Over 3 years using the app