Reviews (515)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.
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We've been using AdRoll and the AdRoll app for 2-3 years and couldn't be happier with the integration, backend, and support we receive from our rep. We've been able to attain a $3-$5 ROAS over our time on the platform and it's been an integral part of our marketing mix. Our budgets have fluctuated between as little as $20 a day and as much as $200 a day. We definitely recommend them to anyone looking to grow their business.
Hi there,
We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you so much for the amazing review!
We always strive to deliver exceptional service and your feedback means the world to us. We take pride in providing excellent performance, and it's delightful to know that we've met your expectations.
Cheers!
Rohini
Been using this app for quite some time now. At first, I had my doubts because I'm used to going through the Google Ads platform directly. I've recently joined a small team where I don't have as much time as I used to for managing digital ads. Not only it's easy to use, but it's been a time saver. To top it off, their customer service has been very helpful with all of my questions and constantly provided valuable feedback to improve my ads every time I contacted them, even when it wasn't about it. Free advice from the inside pros, who would complain about that? Would definitely recommend using AdRoll.
Great service: Adroll helped us achieve >10 ROAS. Very quick to set up and get campaigns going: The automated HTML5 creatives that could have taken a long time/resources to create in house were ready in seconds. Same with tracking. It really removed all the trouble you normally go through setting up display ads campaigns. Amazing client service/support as well - our account manager Serena has been extremely helpful and proactive providing us all the information we need to drive business growth. Ideal for retailers with low display advertising/creative resources.
The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.
Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.
Rohini R - AdRoll Platform Specialist was amazing for customer service. I needed help with pixel implementation and they took care of me super fast. This company cares about its customers! Give this guy a raise!!!!
Have found working with the Adroll team really beneficial. The platform is easy to use and the team are very supportive. They've taken the time to understand our business model and provide recommendations tailored to our needs.
Hello there,
This is Ewa from AdRoll's Marketing team.
It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?
If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat. Also, do you mind sharing the email address associated with your AdRoll's account? I'll be happy to take a look!
Cheers,
Ewa
Very impressive retargeting results, a ROAS you wouldn't believe us reading this review. a 5.4 of 5 stars.
The customer service is awesome, super fast. And Piotr was nice and patient, and help me solve the problems right away!
Really great app with even better support! Sophia from AdRoll has been instrumental in our growth of our brand, Go-To Skin Care on the Adroll platform, she has taken the time to understand the needs of our business and given us tips on how to continue to drive the best results possible.