Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

March 5, 2021

We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value ...

StinkBOSS
United States
Over 3 years using the app
March 27, 2023

quick response from the team, good results from the platform. just signed for the advanced package so the expectations are high.

Capucinne
Slovenia
Over 3 years using the app
March 18, 2021

We use Adroll for our Retargeting and Prospecting efforts and have seen great success with up to 13x ROAS. Our Account Manager, Amber, is always available to help us navigate the platform and advise on areas of optimization for the brand.

Anna Sheffield Jewelry
United States
Over 3 years using the app
Edited October 15, 2020

The app is amazing. It helps our conversions so much. This is by far the best retargeting platform on the market.

RomperJack
United States
About 3 years using the app
October 25, 2021

I used the online app to help blacklist products on my dynamic ad feed. Rohini R helped me through it step by step. Very responsive and easy to work with.

KIN THE LABEL
United States
About 3 years using the app
July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

Shady Rays® | Polarized Sunglasses
United States
Almost 3 years using the app
AdRoll replied July 22, 2020

Hello there!

This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may ...

September 23, 2020

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Ice Shaker
United States
Almost 3 years using the app
October 15, 2018

I used this app to send our product feed directly from Shopify to Adroll, it worked well and I would recommend using it.

Faherty Brand
United States
Almost 3 years using the app
June 15, 2023

We have been using AdRoll for over 6 years, and we are very pleased with their performance. The app works great as well, and the retargeting of customers is extremely profitable and productive with us.

Their support is also outstanding. They have proactively set up meetings to review our campaigns to help us maximize our marketing spend. We are very happy with AdRoll.

Volcanica Coffee
United States
Almost 3 years using the app
AdRoll replied August 2, 2023

Hello there!

Thank you so much for sharing your experience. It really means a lot to us!

We take great pride in delivering exceptional service to all our customers, and it's ...

Edited August 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Jetty
United States
Almost 3 years using the app